Hey! I can't speak to the exact mechanism for pricing on a large or enterprise level account, but it sounds like you're just getting started with tracing - might be worth checking out Lightstep. Pricing is pretty transparent for different tiers of non-enterprise usage and it's seats+services monitored, NOT consumption, so there shouldn't be any end-of-month surprises. (https://lightstep.com/pricing)
Lightstep and several other vendors use open source standards so worst case scenario, you have great instrumentation even if you're not paying for a product right away. /shrug
(full disclaimer, I work at Lightstep albeit not in sales)
Checked Lightstep. They charge 1900 USD for 8 services and 199 USD for each added services. So, if I have 15 service, it would be ~3300 USD/month - which seems a lot to me.
Also, don't understand why they are charging based on services? From that perspective, costing based on number of spans seems more transparent
If I have 8 services sending a combined total of 100GB of traces per day and 1 extra service that alone sends 100GB of traces per day, how is your pricing justified either to LightStep or as a customer?
Lightstep | San Francisco, CA | Onsite or Remote (US) | https://lightstep.com | Can transfer existing visas
Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features.
To learn more about who we are, our engineering culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/lightstep
In addition to the below, we're opening up a product manager and an engineering manager role soon. Email austen[at]lightstep[dot]com if you're interested in learning more!
LightStep builds observability tools for proactively monitoring software in today's microservices-driven world. We write for other engineering teams, and are the only company that develops observability tools at the scale and complexity that enterprises need them. We're especially looking for people-minded engineers who are excited about shipping useful, meaningful products for the developer community.
LightStep builds observability tools for proactively monitoring software in today's cloud-native world. We write for other engineering teams, and are the only company that develops observability tools at the scale and complexity that enterprises need them. We're especially looking for people-minded engineers who are excited about shipping useful, meaningful products for the developer community.
To learn more about our diverse, thoughtful team; our engineering culture; and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/lightstep
We're big believers in growth and that a career path can take many different shapes and forms; with that being said, for remote candidates, we do request prior professional experience in your discipline/field of interest.
We are not able to sponsor new H1B visas at this time.
Tech Stack: d3.js/React/Redux single page webapp, Go backend
LightStep builds observability tools for proactively monitoring software in today's microservices-driven world. We write for other engineering teams, and are the only company that develops observability tools at the scale and complexity that enterprises need them. We're especially looking for product minded engineers at mid-senior levels and above, who are excited about shipping useful, meaningful features for the developer community.
To learn more about our diverse, thoughtful team; our engineering culture; and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/lightstep
* Technical Account Manager in SF: https://boards.greenhouse.io/lightstep/jobs/965953?t=8d0d8b7...
^even if you haven't been a TAM before, software engineers that crave more customer facing work and cross functional impact can be really successful in this role
Tech Stack: d3.js/React/Redux single page webapp, Go backend
LightStep | San Francisco, New York City, or Remote | Onsite or Remote | https://lightstep.com
LightStep builds observability tools for proactively monitoring software in today's microservices-driven world. We write software for other engineering teams, and are the only company that develops observability tools at the scale and complexity that enterprises need them.
To learn more about who we are, our engineering culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/lightstep
* Technical Account Manager in SF: https://boards.greenhouse.io/lightstep/jobs/965953?t=8d0d8b7...
^even if you haven't been a TAM before, software engineers that crave more customer facing work and cross functional impact can be really successful in this role
Tech Stack: d3.js/React/Redux single page webapp, Go backend
Lightstep and several other vendors use open source standards so worst case scenario, you have great instrumentation even if you're not paying for a product right away. /shrug
(full disclaimer, I work at Lightstep albeit not in sales)