We'll see regarding other educational settings, right now it's very targeted on these sales / customer service. What we learn here however can be applied anywhere.
Card types are a bit automagic and templatized based on the course type. I.e. if it's a sales pitch there are different templates & exercises than if it's about a product.
"The space of tech products that help improve learning seems more sparse than it should be." -- Completely agree.
SRS systems are a good start, however they typically only utilize flashcards and treat all information the same. Where we are starting is looking at the type of knowledge that's trying to be retained and building a solution for each one.
Without giving to much away, a SRS flashcard is quite good at helping you remember a vocabulary word, or a single fact. These systems break down quickly if you have a multistep process (like closing a sale) or a tree of conditional steps. We have solutions for each of these and we're learning a lot of interesting things from our early customers.
The entire system is built around creating information that is highly memorable, so from first view to latest review we're optimizing the learning path.
It seems, then, that you're a flashcard consultancy that works with customers to optimize learning using SRS + something like http://www.supermemo.com/articles/20rules.htm. Perhaps with more secret sauce.
Are there studies you use to inform your secret sauce? Are they recent?
I ask as someone who's been building a personal knowledge base of sorts of which one key component is Anki / SRS.
This should have been in the article. From the title, I was expecting something completely else; reading the article I thought "nothing new" and eventually I was left with "there's some dude doing something".
As a daily Anki user, this seems interesting though.
