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Personally I think 24x7 support for something that is not "Mission Critical" is overkill. Unless you are a hosting company, Point of Sale, or payment processor, I think 24x7 support is a lot to ask. How many times have you got a support request over a weekend or at midnight that "had" to be answered immediately and could not wait until the morning. I think on holidays and weekends it would be nice if someone just checked the support Q for any emergencies and let the rest wait until the next business day. Most businesses are not 24x7 and I would not expect a support request for a game sent on Saturday to be answered that day.

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Also good practice to not do any code deploys on Fridays or day before a holdiay


Well, we do support for payments as well (part of payments goes through Fortumo, and it is their requirement that we handle support), so I guess this counts as "payment processing"?


I'm the author of the original article. I do like Python and I didn't say I had an adversion to rails or ruby. I was just giving a statement as to my previous experiences. I did state "Most were brief enough that they shouldn't be taken too seriously."


Your comments regarding Python and Ruby initially drew my ire, but I realized that they're not really "reasons". I'd have omitted them entirely, because they're not really reasons at all. You don't have to have exclusionary reasons for not choosing another language. The ones you've listed are so flimsy as not to detract from the positive reasons you listed. The simple desire to try something new is plenty good enough to try a new language.


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