So you made $126,000 and your still using Google Checkout. I call bull shit! Most people get a merchant account from their bank and then they don't get screwed.
If this is true then I think you should probably send out a nice letter to your customers and tell them that your refunding their money because Google is causing you grief, link to a blog post explaining the situation in details, and ask them to pay again via your new merchant provider. I think that if people saw the refund on their statement, then they'd pay again. Then you'd get something.
I think the lesson here is that you should never rely on a service / company who won't put any effort into customer support. I thought this was common sense?
I realized I was reading a post by a moron when I read this.. "Vancouver’s suicide-inducing winter climate" - Oh you mean the mildest winter climate in Canada. WTF? Buy an Umbrella!
Seriously? It's a humorous video I thought I'd share with you. Good for you for not supporting Flash but like religion, it's your choice. I think it's probably best viewed on in IE6 for Linux!
...which, as anyone has tried to use the "service" will attest, is perhaps the worst possible example of identity verification you could use, from a user's perspective.
I know it's amazing to some, but a good amount of people have no clue the exact amount they paid on their last visa bill.
The US postal service's mechanism for doing this is slightly less invasive; they charge a $1 fee to your credit card card so they can confirm that the card's billing address is one of either the "old" or "new" addresses.
The people who wrote this entry have too much time on their hands. Hey I must have to much time on my hands to make this comment about people having too much time on their hands thus presenting at least a ironic situation and at most a Time Wasting Paradox.
If this is true then I think you should probably send out a nice letter to your customers and tell them that your refunding their money because Google is causing you grief, link to a blog post explaining the situation in details, and ask them to pay again via your new merchant provider. I think that if people saw the refund on their statement, then they'd pay again. Then you'd get something.
I think the lesson here is that you should never rely on a service / company who won't put any effort into customer support. I thought this was common sense?