I always thought HR was there to manage the resources the humans need, e.g. teabags. That and justifying their existence by making more resources for the humans. It really does strike me a non-job that requires a lot of work to keep in existence
That's about the only dealings I have with them. I guess that's a benefit of working at a small company :)
On a serious note though, you're right, HR is not your friend, it's there for the companies sack, not yours. I personally have more faith in my immediate manager that HR, at least you have contact with them, vs the nameless/faceless myth that is HR
There are other things as well that are pretty important: Recruiting, performance reviews, and visa sponsorships.
I personally would hate to setup interview loops, having to manage calendars and book rooms, and the amount of paperwork required to hire a candidate that is not a US Resident, boy that would suck too.
I think a lot people have had very different experience as to what HR does. It can range from the above, to "very little." Its this nebulousness that really accounts for the variety of opinions.
That's about the only dealings I have with them. I guess that's a benefit of working at a small company :)
On a serious note though, you're right, HR is not your friend, it's there for the companies sack, not yours. I personally have more faith in my immediate manager that HR, at least you have contact with them, vs the nameless/faceless myth that is HR