Apple has always had problems with software quality. In the past, Jobs was around to not only provide a reality distortion field to distract people from that fact but also to drag the company forward on specific projects and products (such as OS X) which kept the balance of quality to crap high enough. He also kept the company away from making big design or UX mistakes. Since Jobs has been gone Apples has been making missteps at an increasing rate, consider, for example, this set of gems: https://twitter.com/jonyiveparody/status/674749292494491648
Apple's edge has always been that it was well plugged into the aesthetic sensibilities of its market, which is an unusual combination of skills to be tied to reasonably high quality engineering (the same dynamic that existed between Jobs and Woz since the first, really). It's somewhat inevitable that it would go away eventually, it's more sad that nobody cracked the formula so that more companies could have the same level of success. Clunky design is still the norm almost everywhere, and that's only slowly changing.
Apple's edge has always been that it was well plugged into the aesthetic sensibilities of its market, which is an unusual combination of skills to be tied to reasonably high quality engineering (the same dynamic that existed between Jobs and Woz since the first, really). It's somewhat inevitable that it would go away eventually, it's more sad that nobody cracked the formula so that more companies could have the same level of success. Clunky design is still the norm almost everywhere, and that's only slowly changing.