We do notice however, that the quality and performance of current webrtc videochat depends a lot on different conditions and we believe that it is still somewhat early for a robust experience all around. This will hopefully change when new codecs become mainstream.
A lot of our current clients are attracted by the videochat option, but in practice just use our co-browsing solution combined with a phone call. It is just very annoying if you want to give a remote product demo to a prospect and you'll need to spend time debugging audio/video issue's.
We do notice however, that the quality and performance of current webrtc videochat depends a lot on different conditions and we believe that it is still somewhat early for a robust experience all around. This will hopefully change when new codecs become mainstream.
A lot of our current clients are attracted by the videochat option, but in practice just use our co-browsing solution combined with a phone call. It is just very annoying if you want to give a remote product demo to a prospect and you'll need to spend time debugging audio/video issue's.