> I don't care if notifications are delayed or even lost
But I hope you can imagine why a chat team does care if a technology doesn't allow them to send timely and reliable notifications.
It is often better to have no feature than a bad feature. I've never used the mobile web messenger, but if it is unreliable, only works in a few browsers, it makes sense to remove the product.
The mobile Facebook website worked fine with messages. You could see whether there were new messages and you could read them and reply to them. You could even chat a bit albeit not as conveniently as on a laptop or a messaging app such as Hangouts or Whatsapp. But it was just enough to keep you connected when needed.
> But I hope you can imagine why a chat team does care if a technology doesn't allow them to send timely and reliable notifications.
Sure, that's why they have the app. But it's not a reason to completely turn off messaging from the website. Heck, they could even turn off chrome notifications completely and the website would still be completely functional.
But I hope you can imagine why a chat team does care if a technology doesn't allow them to send timely and reliable notifications.
It is often better to have no feature than a bad feature. I've never used the mobile web messenger, but if it is unreliable, only works in a few browsers, it makes sense to remove the product.