I think much of Reddit's problems with its userbase boil down to an early failure to manage expectations.
It's pretty clear that the Reddit corporation doesn't want Reddit to be an anything-goes, absolute free speech zone with no moderation or anti-harassment policies -- but that's what the site actually was for many years. Now, when the company cracks down, users think their freedoms are being curtailed. The mistake was ever allowing that kind of freedom in the first place, because people developed an expectation that it would persist.
Compounding that problem, the fact that the site was unregulated for so long caused it to attract the kind of people who need to be regulated the most. In other words, it's no surprise that the most tolerant communities attract people who are difficult to tolerate.
I suspect Twitter is having similar issues dealing with harassment, after letting it happen for so long. If there is a lesson in this, it is that online communities which plan to implement anti-harassment policies ought to do so from the beginning, and develop the expectation among the users that such policies exist, and will continue to exist. Don't just tack them on after several years, and don't enforce them inconsistently and arbitrarily as Reddit has done.
It will be difficult for Condé Nast to get its money's worth out of Reddit now. I doubt it will ever shake its negative reputation.
Twitter's problem isn't quite the same as Reddit's. It's because the site is incredibly inconsistent with its moderation.
If you run a community, you need consistency. Members need to know where the boundaries are in regards to how you can act and what is/isn't acceptable.
Twitter doesn't really do this well. If you agree with the staff political stances, you can basically get away with anything. If you're popular enough (or a large company), you can often get away with things that would get a less popular user banned.
For example, contrast what happens when a left wing user breaks the rules and attacks people and what happens when a right wing one does it. It seems like the former will get punished a lot less harshly for the same offence.
Twitter needs to stop this, and enforce the rules for everyone in every situation.
If you ask us to compare between two examples, you are required to provide two actual examples instead of having us just imagine a scenario that fits your claim.
Perhaps I can assist: Shaun King calls Jason Whitlock a "coon". He keeps his verified check and account. If that isn't personal, racial abuse and harassment, I'm not sure what is.
EDIT: Not being tremendously familiar with this spat, it took me a while to figure out what Milo got banned for. Best I can figure out, it was for calling a Ghostbusters actress "barely literate". Since that's a bit of a weak-tea insult, I imagine the real offense was not stopping (how?) his army of followers from tweeting other vile things at the woman. Is that our standard? Should we hold peaceful BLM leaders responsible for tweets from their followers promoting cop-killing?
What happened with Milo is less about him attacking Leslie Jones, and more about his _followers_ attacking Leslie Jones. Milo knows full well that if he identifies someone for his heckling, he'll have thousands of trolls and their sockpuppets do the heavy lifting for him.
I personally don't think people should be accountable for their followers behavior, but let's suppose it is so.
Then, should we ban people such as Shanley, Randi Harper and their likes when they "unleash" their followers on some guy?
And this is actually different. While Milo did not explicitly call for the attacks, Shanley and Randi routinely do call for a target to be abused, for their companies to be harassed until the target is terminated, etc.
I don't support any side, I'm just trying to show that the first comment regarding consistency is indeed accurate, Twitter has none.
>I don't support any side, I'm just trying to show that the first comment regarding consistency is indeed accurate, Twitter has none.
No argument here. Twitter's inconsistent, if not outright apathetic about abuse no matter where it comes from. It's been pointed out there's no shortage of harassment and abuse from people on the left on Twitter. Maybe not at the rate and volume of the "alt-right" types, but it doesn't matter. Twitter needs to clean house.
The thing is they're not really apathetic. They seem to pick a target once in a while and go overboard with the retaliation. And it seems to be just out of the blue for no specific reason other than the mood of the day.
>Then, should we ban people such as Shanley, Randi Harper and their likes when they "unleash" their followers on some guy?
Absolutely. If the goal for Twitter is to be a place free from this sort of abuse, then anyone using a position of prominence to call for harassment and abuse should not be allowed to do so.
I don't actually know who these people are/that they've done what you're saying, but if it's true, then I don't think it's a hard question at all.
That's absolutely tame compared to the level of abusive content from right leaning accounts on the site. A mean spirited name calling like the example cherry picked has nothing on the hordes of alt-right leaning death threats and personalized abuse laid against progressive figures on the site.
Should we hold peaceful BLM leaders responsible for tweets from their followers promoting cop-killing?
Actually, I do think we should hold "peaceful" BLM leaders morally (not legally) responsible for tweets from their followers. How can a movement of justice accept the silence or ineffectiveness of BLM leaders with regards to inculcating a non-vile culture and calling out hate speech? Isn't tolerating that sort of thing from a movement's followers for the sake of internal politics and membership basically the same thing as tolerating a number of bad cops for the sake of "thin blue line" solidarity and internal police politics? It's not viable without becoming hypocritical. The only difference is in direct connection and legal consequence, not in the overall morality.
I think we can tolerate vileness as a culture and society, but we should not welcome it -- especially if it starts to abrogate what participants would consent to. We can't tolerate hate speech that incites to violence, period. We should not laud internet vileness as some kind of magical problem-solving "pure" expression, which is what we seem to be doing now. There is an important difference between a freedom and a virtue. Movements of social justice need to be teaching virtue. Otherwise, history shows us that such things will tend to devolve into demagoguery and mob behavior.
Every "permaban" like this is an opportunity to get a famous person on a distributed Twitter competitor like GNU Social (especially if the ban actually lasts). If you work on one you may want to contact him. People whose presence is objectionable to Twitter are the natural early adopters for distributed social networks.
Except GNU has a Code of Conduct talking about considerate and respectful.
Whatever you think of COCs, they might be hard to take seriously if it's "be considerate or respectful, unless you have both a large following and were kicked off Twitter for what largely amounts to abusive and hate-speech like behavior, then we'll actively court you to come to our network!"
Twitter's other problem is that they cannot be consistent in their moderation, because when they ban someone threatening violence against celebrities in the name of, say, feminism the campaign to reinstate them comes from people in the tech industry and press that they can't ignore.
Then they have to become like most large companies and be willing to take criticism from the press. I mean, it's not like Twitter's immune to it already. They're getting hammered from every angle over their platform and its attitudes towards harasment and trolls and moderation.
Which brings me to a point about commmunity management I'd like to make:
Don't even get into this field if you want people to always like you. Or if you're obsessed with your 'reputation'.
Running a community site means making difficult decisions. It means losing friends over the community's rules and principles. It means you will get a very bad reputation from at least some part of society as a bully or dictator.
This is what a community manager is perceived as by a banned member:
Unfortunately, it seems Twitter (and a lot of such companies nowadays) seem more interested in keeping their friends in the media than they do running a decent community.
I agree with this. Reddit as a community is a little like Los Angeles is a city. It's really a community of communities. Some are incredibly well run, others are not.
That is its strength for broad appeal - there's the concept of bazaars and warrens that Reddit hits squarely on the head.
I'm not sure how you can have one thing without the other.
They would also lose a large number of users. It wouldn't look good when the stockholders get a presentation saying that the user base shrunk, because the moderators kicked out a significant part of the users. Consistent moderation means kicking out anyone exhibiting that behaviour you just punish one person for.
And that's why a lot of social networks originally ended up in this mess. That's why there is so much controversy and so many personal attacks and flame wars.
Because at the end of the day, numbers mattered to them more than a decent community. It's kind of like why the media is so polarised and broken now. Because getting your readers to flame you and each other to a crisp gets page views and ad clicks. It's easy to sell junk that preconfirms your followers personal biases.
It is extremely disingenuous of you to avoid disclosing in your comment that you are heavily involved in "gaming journalism" and its direction, as that is directly related to the points you attempt to raise and would offer readers a clear understanding of which angle you're approaching from.
Not to mention the false equivalences that others have already pointed out. Par for the course I suppose. "Ethics!"
Yes, I'm involved in gaming journalism and have some interest in the drama going on surrounding controversies like GamerGate, Brexit, various political elections, etc. Does this affect anything? Maybe, but I wouldn't say that makes it disingenuous.
I've seen people smear others with accusations of crimes to try and get them fired. I've seen people sic their followers on those they don't like. There have been various obvious threats left up that should have been removed in a decently moderated community.
And these issues come from all sides. They're not acceptable on either side, but from my experience, a conservative will seemingly get the rules enforced on them more harshly.
I wouldn't say those comparisons are false equivalences. I'm not comparing someone calling someone else a scumbag with a terrorist threat. Someone who claims they want to physically attack people should be banned much more quickly than someone who merely calls a few names.
Nothing was more predictable than the feigned incredulousness, as if you haven't been harping on these exact talking points for months on this site while rationalizing GamerGate [1] and trying to convince us we've been deceived and it's not what we think.
Some gems from that query:
> So you believe what the media tells you about GamerGate? Because there's pretty clear evidence that regardless of your side in this debate, there was a decent chance you'd be trolled, bullied or doxed because of it.
> [GamerGate is] basically a revolt against what some see as a broken media, political correctness being forced on a community that didn't want it and favouritism among the gaming press.
There's no changing you, obviously, but for the sake of the "ethics" you're always talking about, your past efforts should certainly be disclosed when you hijack a top-level comment to make the unsupported claims you're making.
>Twitter's problem isn't quite the same as Reddit's. It's because the site is incredibly inconsistent with its moderation.
That is the same. Both are absolutely terrible at consistency. They both have very clear and obvious "protected" groups who can violate the rules with impunity.
True. Some like Shit Reddit Says can get away with open brigading against other subreddits they don't like. There are cases where a post has a few hundred votes, gets linked there and ends up with a score in the minus hundreds range.
And a few other subs seem like doxxing people they disagree with, usually with the depressing common assumption that there's 'no bad actions, only targets'.
The whole notion of "brigading" and "doxxing" that reddit has is just plan stupid. The whole site is build on linking stuff to other places on the internet, but suddenly, when you link to the site itself there's a problem? "Doxxing" is an issue, but reddit is overly sensitive where it's impossible to link publicly accessible data that the people in question put up for everyone to see. I've been banned for linking a facebook profile that had the same username as the account on reddit - stuff that takes one second to google.
Well, as far as brigading goes, the violation is actually doing it, not linking to the wrong sub. However, the rules aren't enforced evenly. Some subs have been threatened with shutdowns for allowing any links, even np links. Some subs openly allow links and disallow np links, with no retaliation.
Doxxing is a similar issue. However, were you banned by a mod or shadowbanned by an admin? Because mods can mod their sub as they want. Consistency goes out the window, which is good and bad. If you were shadowbanned though, that's a whole different story.
The very concept of "brigading" doesn't make sense, as it more than ofter actually punishes someone for actually using the site's features. I've been banned for following a link to reddit posted on 4chan and voting - apparently there was a raid and the admins acted like I was a part of it. Totally unprofessional and doesn't stop actual, organized raids done via IRC.
As for doxxing - both, actually. I had to create at least 5 different reddit accounts in the span of less than two years, always getting banned for petty stuff like stating someone's real name when it was actually used on twitter.
Reddit is a waste of time and it's not because of cat memes, it's because of the attitudes of admins who doesn't give a shit about quality or their userbase.
It's not just that the site was that way, a free-speech zone, for many years. It was their official policy. They were quite pretentious about it as well, leading the reddit community to believe that this would be the permanent policy. To be honest, that is still mostly how it is; the admins only ban a subreddit when it generates a critical mass of bad press.
They don't want to drive away their users. They know how Digg died. They're smart enough not to piss off the community enough such that any significant number of users will leave.
I think something really important that doesn't get discussed very often when "free speech" comes up is that there really are categories of speech which most reasonable people expect and perhaps even prefer would not be 'protected' (or in the context of Reddit, permitted and perhaps celebrated). More importantly there are categories of speech which are not put forward in good faith but are instead intended to do damage to communities that host them.
Among the various errors the administrators of Reddit may be guilty of, underestimating the damage & toxicity some categories of speech made in bad faith cause and having prepared no mechanisms to help their communities be resistant to or minimize that toxicity might be the most significant.
Digg died because Reddit existed, so there was somewhere for disaffected Digg users to go to. In particular users who by & large were interested in good faith participation. There is no similar analog that exists today and because users who show tendencies to indulge in bad faith participation new alternative sites often struggle with dealing a level of toxic behavior which makes it extraordinarily difficult to maintain growth.
I think something really important that doesn't get discussed very often when "free speech" comes up is that there really are categories of speech which most reasonable people expect and perhaps even prefer would not be 'protected'
In a sense it always comes up. Without sticking my neck out to say what reddit should or shouldn't allow, I simply want to point out that principled positions only count when they're uncomfortable to uphold. We wouldn't be having a conversation about free speech in the first place unless the conversation has already turned to the topic of sweeping away uncomfortable speech.
If someone wanted to make a convincing argument about speech which should be 'unprotected' there has to be a conflicting principle, or it's just lip service to the idea of "free speech" (because it's generally recognized as virtuous and they don't want to be seen as opposing it). "Fighting words" are unprotected in so far as they represent incitement to an immediate breach of the peace. Other principles raised to carve out exceptions to free speech should be similar in the obviousness that it's categorically not about suppressing ideas.
> I think something really important that doesn't get discussed very often when "free speech" comes up is that there really are categories of speech which most reasonable people expect and perhaps even prefer would not be 'protected'.
I think this gets brought up a fair amount, with both the obvious examples (yelling 'fire' in a crowded theater) and the not-so-obvious ones (whether 'hate speech' should be protected is very divisive).
A larger problem really is that many people are in a pretty binary mindset, especially about the not-so-obvious ones: Either you're a monster who has no principles, or you're a monster defending neo-nazis, without acknowledging that "allowable speech" is a constantly moving target.
Yelling "DEATH TO <X>" on a plane nowadays would almost certainly land you in prison (whereas 50 years ago maybe you would've just gotten a psych evaluation), and conversely talking about equal rights 200 years ago would've gotten you thrown in prison as a rabble-rouser inciting chaos.
Finding the acceptable level of "free speech" in a private community is something that's constantly going to be in flux, and successful communities will accept that ultimately neither group may be happy with the equilibrium: But it's still the equilibrium that maximizes happiness.
> More importantly there are categories of speech which are not put forward in good faith but are instead intended to do damage to communities that host them.
The dangerous part that you're omitting here is that "good faith" is an extremely subjective judgement. It's incredibly easy to imagine scenarios where dissenting speech = scrutinized HEAVILY for "not being in good faith".
For example, I'm pretty sure Erdogan has accused many opposition members of exactly that.
> The mistake was ever allowing that kind of freedom in the first place, because people developed an expectation that it would persist.
Sure, and then we wouldn't be talking about reddit but rather whatever site was actually free at the time.
The only reason web forums exist is because people are lazy about adopting decentralized Free software. Yet the owners of these centralized services, as well as paternalistic spectators, end up deluded that the communities they serve are "theirs" to mold and control. In reality these sites' power is but an epsilon, and they should be thankful they can at least exercise it to generate revenue by surveilling users who are too lazy to protect themselves.
> The only reason web forums exist is because people are lazy about adopting decentralized Free software
Or because that open-source software is user-hostile and has no serious argument for its use for 99% of people. When users don't do something you like, in almost every instance it's your failing rather than theirs.
Free software is merely user-unfriendly (presently). Webapps are user-hostile - overtly functioning as agents of third parties rather than their users.
Blame isn't singular - describing users as lazy, including ourselves for using this website, both encourages individuals to exert more effort adopting better solutions and just plainly characterizes the problem.
I do agree that the most productive way forward is for Free software to accept this facet for what it is, and to step up its quality.
"Webapp" generally implies something administered by a third party. The extra overhead of (dedicated server, network setup, redundancy, each user requiring connectivity) only pays off when it's amortized over many users who do not have to set things up.
Sure, some of these release their code as "open source" and you can setup your own copy. But I've never heard of one where the majority of users actually do so [0].
There are some locally-hosted applications that are intended to make themselves available on :::80 that use a browser as a UI toolkit, similar to how we can have a native app that links a browser as a library. But such things generally aren't referred to as webapps. The network transit seems integral to this term.
[0] Well there's probably some developer-focused tools where this could be the case because said developers already have to deal with "web stuff" and so the additional overhead isn't as high. But this doesn't generalize to all users.
The majority of that list has nothing to do with the web (eg sendmail). And many of the projects that do also fail the requirements - for instance most users of a blog platform are readers, who still aren't in control of said software.
We're obviously not disagreeing about the utility of local software, just that of "web apps". I assert that the platform itself is inherently biased towards making non-Free software. It's not impossible to create something that qualifies as a web app and Free software, it's just that this puts it in one small corner of an ecosystem based on user-disempowerment.
Obviously many web technologies could be useful to build freer systems (like say if DNS/HTTP were replaced with something distributed), but as it stands the term basically refers to the modern generation of proprietary software.
I get that a lot of by-day web developers want to apply their skills to build Free software, and that is great. They just need to be aware that it's an uphill battle against one's own assumptions, and building the same type of centralized systems desired by business interests (but releasing the code) likely does not suffice.
> The majority of that list has nothing to do with the web
There are 188 PHP web applications in that list. 60 NodeJS web applications. 86 Python web applications. 25 Ruby web applications. I can go on.
You're just being silly by pretending that this segment doesn't exist.
> I assert that the platform itself is inherently biased towards making non-Free software.
As opposed to native applications? I recall those being distributed through "app stores" where you have zero access to even the binary, nevermind the source code, and demand payment in return for access to either the application or features within that application.
Does that mean native applications have a bias toward "making non-Free software"? No. And the answer is no for web as well.
> They just need to be aware that it's an uphill battle against one's own assumptions, and building the same type of centralized systems desired by business interests (but releasing the code) likely does not suffice.
I have no idea what this means, but based on your previous statements you're assuming a multi-user registration model with a centralized database you find on every commercial site which is a pre-requisite to monetization.
You don't need to have that for a web app. At all. You can build a calculator as a web app. Or any desktop or command line application as a web app. With no registration or database required. Just type in a web address and start using the app. There is nothing inherent about web development that requires a user-based system.
There is no uphill challenge to building free software using web. Now, you obviously won't have as many users of your software because getting things running is much more difficult ... but that's changing with platforms like Electron.
As I keep saying, yes it is possible to create something similar to a webapp that is Free software. [0]
But, let's take a look at the actual technologies behind the "web":
1. A naming system/transport protocol
2. A document markup language
3. A virtual machine for sandboxed code.
(2) is user-friendly (PoLP). But creating a Free app implies ignoring the defining "web" features of (1) and (3)!
If a single user is the only one accessing a given name, then that naming system has basically been made irrelevant. (If multiple users are accessing a given name, then per HTTP only one is in control of that name, and thus we deviate from free software).
If a user controls updates to the code and (in theory) audits it, then the primary purpose of the sandbox (executing random third-party specified code) is gone. The battle-hardened sandbox is nice for security, but the functionality is otherwise indistinguishable from any other language.
Why should such an app be called a "webapp" if it does not utilize most web features?
> based on your previous statements you're assuming a multi-user registration model with a centralized database you find on every commercial site which is a pre-requisite to monetization
I am not assuming this - I am noticing that a large majority of released projects are. Either due to lack of developer thought about repudiating "web" assumptions, or deliberate corporate "free-washing".
Platform defaults end up defining the culture of a platform. A good question to ask yourself - if you were designing a Free calculator app and wanted to show a friend, would you send them the files you're editing and they'd set it up on their own httpd to try it out, or would you end up sending them a URL to your server and thereby undermine their freedom?
[0] Although as I've said, many of those PHP etc apps are not actually Free - for instance the blog platforms.
> If a single user is the only one accessing a given name, then that naming system has basically been made irrelevant.
No. It's not irrelevant at all. It's how you "execute" that specific software. It serves the same purpose as a filename for a binary on a filesystem.
> If a user controls updates to the code and (in theory) audits it, then the primary purpose of the sandbox (executing random third-party specified code) is gone.
No. An audit is never perfect and that even assumes you perform one. While I frequently modify the software I utilize, I almost never audit the entire codebase, so a sandbox is quite useful.
> if you were designing a Free calculator app and wanted to show a friend, would you send them the files you're editing and they'd set it up on their own httpd to try it out, or would you end up sending them a URL to your server and thereby undermine their freedom?
I did just that. I sent them a URL. Here's the rub, it's a purely front-end only web app. No backend. That means their browser downloads the entire codebase instantly. The codebase is easily accessed, saved, and modified by them, if they want to.
The calculator was possible over a decade ago. With some of the stuff hitting JavaScript within the last few years, you can literally build anything you want in that fashion. Games, communication apps, etc.
> The codebase is easily accessed, saved, and modified by them, if they want to.
This is harder than it already being local, or apt-get install turning into apt-get source. Likely, if they find your app interesting they will keep using it directly from your URL and end up at your mercy.
And that's the crux of my point - the assumptions of the platform are at odds with software freedom. Not in a way that is incompatible - as this is computing, we are always free to ignore the properties an abstraction provides and build a completely new one over it.
Your argument is analogous to a C programmer insisting that if one just follows the rules, C is just as expressive and safe as a higher level language. People are not perfectly rigorous, and the properties of the basic abstractions matter.
"Web" implies executing code off of a third-party server. Yes, there is a pathological case of having your own server (and that may become more popular one day), but that does not change the term's current wider definition and the general culture around it.
> This is harder than it already being local, or apt-get install turning into apt-get source. Likely, if they find your app interesting they will keep using it directly from your URL and end up at your mercy.
You have the same issues with the centralized package distribution system you're pushing? You're reliant on a 3rd party. How many apt-get the source? Saving source on a front-end web app is as simple as clicking "Save As" in the browser and you get the bonus of not having to compile anything. It'll just work.
> Your argument is analogous to a C programmer insisting that if one just follows the rules, C is just as expressive and safe as a higher level language.
Not quite. You're simply not seeing the levels of abstraction present in your ecosystem because you're used to them. Centralized repositories, binaries, toolchains, etc.
> "Web" implies executing code off of a third-party server.
If you follow this logic, your apt-get example is executing binaries off a 3rd party server. You sure you want to go there?
Yes, I'll happily go there - it's a flaw. I'm not "pushing" apt, I used it as an example with a slightly better way of handling source. At this point, I probably should be running Gentoo/Nix/Guix (but I should also be running Qubes) but my investment in Debian has been too compelling. I'm well aware of sticky path dependence retarding progress, which is exactly why I'm nonplussed about working around the base assumptions of the "web" to make free software.
Probably because it's free software. "Beggars can't be choosers"
There are very few open software engineers who like improving UX. Since it's free you have to like it to do it, so I don't know if this will ever change.
Is it really that they don't like improving UX, or is it that they don't know how, or don't respect people who understand UX?
I like improving UX but when I look at many open source projects from the outside they are run by cranky ubernerds who triumph technical merits above everything else and I can't imagine them being very cooperative with someone whose specialty was "UX."
> I can't imagine them being very cooperative with someone whose specialty was "UX."
Sounds like you've never actually tried.
I maintain an open source project (https://conversejs.org) that could benefit greatly from the expertise of a UX pro. However, to date no-one has approached me to help with this (specifically regarding UX). If you or any other UX people here are interested in helping out, hit me up at https://opkode.com/contact.html
I definitely don't have a lack of respect for UX people, having been fortunate enough to work with someone whom I consider to be a brilliant UX designer.
Good software takes strategy, UX, visual design, solution architecture, software development, QA, DevOps, post-launch support, KPI monitoring & analysis, marketing... and probably a few other skill sets to really have it thrive.
The trouble with many open source projects is that they are one-man endeavors, and the person who started it cares more about control than quality outcome. "This is MY pet project..." is a horrible mentality to take when shopping for a partner.
The moment the dev thinks, "Gosh, I'd rather spend my free time watching a baseball game than making those 50 changes the UX guy asked me to make... especially since all I really wanted from him was a color pallet..." that's about when the partnership dissolves. (Misunderstanding about the different areas of expertise intentionally included.)
One person can't think time is worth more than a teammate's. Good software requires compromise and horse trading and a lot of planning.
You typically need money to keep everyone interested.
I fully agree with you. Damning the plebs for not being enlightened enough to use stuff that, if we're being real here, is worse by the metrics actual people use to decide what they're gonna use--that way leads to a really gross, insular mindset that doesn't help anybody.
You find that power dynamic a lot in linked-community sites like Reddit and image boards. I find that the most enjoyable communities to be in are the ones where the site staff wield their power to make the user experience more enjoyable, rather than treating their users as cattle to be corralled. Acting like they provide a service rather than allowing you in their garden, in other words.
A few Reddit communities sprung up that track content deletions, like /r/undelete, and the sheer amount of stuff that winds up disappeared on arbitrary whims, rather than violation of a stated objective rule, is huge. Coincidentally, when the moderators of those places show up, the attitudes on display are the worst kind of toxic.
To be fair, a lot of web forums have run on free software. Centralization was what happened when usenet was over run with spam. Laziness is a poor explanation given one alternative exists and requires no maintenance, and the other takes a great deal of time, effort, and especially in the past, a lot of money to run.
> The only reason web forums exist is because people are lazy about adopting decentralized Free software.
Well, other than the fact that a whole lot of the software involved in using web forums, on both the server and client end, is "decentralized free software".
And the fact that other software (much, but not all, of it free) was adopted for discussions before web forums got popular. Web forums got popular because -- on both server and client end -- most people are going to have the tools anyway, so adopting a whole new software (free or otherwise) stack for discussions is unattractive.
It ceases to be free software when it is adopted by many people beyond the administrator, as they lack the freedom to study and modify it.
And it's certainly not decentralized - each instance of the software is its own walled garden. I can't install my own instance of say phpbb and use it to communicate with an existing forum.
I dunno, it seems weird to me to treat reddit as one community. I use reddit a lot, but really 99% of my interactions is on /r/cfb, which is a space far from the descriptions painted here.
It is a community (and I do believe it is a community of its own) imo not far away from Hacker News in terms of creating and curating interesting content, and discussing it, for a focused group of interest, except rather than tech the interest happens to be college football.
I imagine there are plenty of other spaces like that on reddit for people. I dabble a bit (mostly lurking) in /r/kettlebell too which seems to be similar except smaller.
I think you've nailed it here. Viewed from the outside, Reddit is a very different place than when viewed from the inside. Outsiders tend to go to the default subs, which are the first subs you unsubscribe from when you choose to stay. Once people migrate to a topic-focused sub with decent moderators, they definitely become part of a community.
I think that also reflects Reddit's issues with mission confusion. Reddit does present itself as a single entity: "the frontpage of the Internet," and it was founded as a single community, a group of users on one forum. The introduction of subreddits has very slowly shifted it towards being a platform, a piece of forum-hosting software--and as it grows larger, it becomes much more enjoyable to use it to browse small forums than deal with the mob on the defaults. IMO they should fully commit to being a platform for many different communities, but the site's founding ethos was the opposite.
Agreed. Reddit is a very large, diverse group of separate communities. Trying to enforce a cohesive culture throughout reddit is doomed to fail, or at least will lead to a lot of strife and a loss of fringe groups.
It's like how politicians and media in the USA are always trying (and failing) to impose upon the citizens some country-wide cohesive cultural identity and feeling of belonging. The USA is too big, with too many different regional cultures and ideals. Doomed to fail, and you'll just annoy everyone in the process.
The problem with reddit isn't the admins, but that people who have managed to become moderators of prominent subreddits censor posts and thousands of rather innocent comments. For example the Orlando terrorist attack was censored from /r/news, and when they later allowed the posts to go through they deleted most of the comments, including all comments talking about the censorship of the previous posts. They even deleted comments giving info about where to donate blood for the victims. This strategy backfired immensely when the Donald Trump subreddit ended up being the only one reporting on the news.
The problems would be portrayed differently depending on different subsets of the userbase. I don't like all of /r/news moderation, but unfortunately it hasn't alienated enough people for another relevant news subreddit to take its place. A lot of the people that are alienated enough end up being people that I don't want to associate with, e.g. the kind of people that post in the Donald Trump subreddit, where I was banned for commenting on a topic that stated a subscription spike on the Bernie Sanders subreddit was a result of paid actors. All I said was "Isn't that when he held an AMA?"
So yea, I question authority. I think it's great to question authority. I don't like when others question authority and then will not tolerate when their own authority being questioned. From my POV, the part of Reddit's userbase that conveys that attitude, such as users in the Donald Trump subreddit, is the heart of the problem.
I don't agree that the Donald Trump subreddit is the heart of the problem. It's a symptom of the problem. I don't care what goes on in that subreddit. Let them have their echo chamber. The problem is huge default subreddits that purport to be neutral but actually are far from it. This is what pushes users to the extremes, one of which is the Donald Trump subreddit, which got a lot of subscribers because of this fiasco.
> This strategy backfired immensely when the Donald Trump subreddit ended up being the only one reporting on the news.
Say what you will about republicans, but they often end up being the biggest defenders of constitutional rights.
Democrats on the other hand (aka "progressives") are always looking for ways to limit constitutional rights in order to create a "safer society" and stable "social climate". Just look at Europe - where "hate speech" can get you arrested or your door kicked down, and guns are completely banned.
Depends on which parts of the constitution you look at: freedom of religion (specifically not establishing one over any other), due process, birthright citizenship (14th Amendment) are all things Republicans have attacked lately.
Speaking as a progressive, that's because most of us consider the US Constitution to be a means, rather than an end unto itself. We tend to make a strong distinction between Natural and Legal Rights[1] and to group the Constitution into the latter category. And Legal Rights are useful only insofar as they align with the underlying Natural Rights they support (i.e. life, liberty, and the pursuit of happiness).
Our constitution is extremely useful. It's among the best systems for protecting our rights that we as humans seem to have devised, and we disregard the wisdom it encodes at our own peril. But that doesn't mean it's either perfect or sacred. If a law is actively harming (or negligently failing to protect) the inherent worth and dignity of every human being, then that law is wrong by definition, and I've yet to hear an argument that the Bill of Rights is exempt from that analysis.
> We tend to make a strong distinction between Natural and Legal Rights[1] and to group the Constitution into the latter category
The framers debated the inclusion of the Bill of Rights in the US Constitution for the simple fact that enumerating the rights made them appear though they were "granted" or in your words "Legal Rights." Furthermore, just by entertaining the idea that they should be explicitly enumerated, called into question whether they were "inalienable". However, they fully believed that those first ten amendments were "Natural Rights". In the end, they felt that enumerating them worthy, and given how the amendments are treated/respected/discussed and the litigous environment today - I'm glad they did.
> The framers debated the inclusion of the Bill of Rights in the US Constitution for the simple fact that enumerating the rights made them appear though they were "granted" or in your words "Legal Rights."
No, they debated them because any enumeration would fail to be exhaustive, and they wanted to avoid omissions from negating rights. There was no mistake on either side that the rights written into law would be legal rights, even if they were motivated by conceptions of natural rights.
The confusion of the Bill of Rights with a statement of natural rights rather than a set of legal rights designed to achieve goals set by moral principles which include a particular concept of natural rights is a more recent phenomenon.
Yes, the framers did debate whether to include the Bill of Rights, but my understanding is that their fear was that by enumerating some rights it would delegitimize those that were not enumerated. That's why we have a (mostly ignored) tenth amendment.
Plus the Bill of Rights aren't quite Natural rights as I understand them. Half the Bill of Rights (plus the 13th and 14th amendments) are about setting up a Legal Right to a somewhat complex and specific trial by jury system. But you don't actually have a Natural Right to participation in that exact system. You do have a Natural Right to just and fair treatment from your government, even when accused of a crime, and a jury trial is a very good way (though not necessarily the only good way, nor the absolute best way) to formalize that right.
On the other hand, I believe I have a Natural Right to bodily autonomy. If I want to surgically change my gender, or have sex with another consenting adult, or ingest a mind-altering substance with full knowledge of the side effects, then that's my right and the Government should have an extremely high bar to clear in order to prevent me from doing so. However, the fact that these rights are not enumerated in the Constitution has historically been a huge barrier to having them respected, which indicates to me that the framers fears were well founded.
Speaking as a liberal who refuses to identify as progressive, this kind of thing - the idea that e.g. freedom of speech is a legal rather than a natural right, and that the only natural right a person have is basically "to be happy" - is one of the reasons why.
To address your specific point, by itself, speech cannot harm the worth and dignity of any human being. Worse yet, what constitutes "worth" and "dignity" is so extremely subjective and culturally relative, that any such analysis would be the same. Because of that, I dare say that it is a poor basis for legal constructs. We should stick to laws that reflect measurable, objective harm, and use other mechanisms to deal with things like these.
For example, hate speech is best dealt with not by fines and prison terms (which tends to create martyrs out of those people, and boost their propaganda - "if they're trying to silence them, they must be saying something important"), but by voluntary boycotts, public shaming and other forms of social ostracism. This makes the definition of "hate speech" fluid, subject only to the social mores of the given era - as it should be. It also means that no idea can be completely silenced solely on account of being offensive, which is important to ensure true political freedom.
Speaking as a progressive, you shouldn't buy into Republican framing here. Republicans are adamant about changing, misinterpreting or ignoring the constitution when it suits them.
A big problem with Reddit is the first-come, first-serve nature of claiming subreddit names. In theory anyone can start a new subreddit to provide different moderation, but in practice /r/news, /r/bitcoin, /r/programming, /r/haskell etc have a leg-up in being seen as the canonical subreddit for their topics (these are just the first examples of canonical subreddits that came to mind, i'm not taking a position on whether they are well-moderated).
Perhaps subreddits should be required to have numbers after their name, eg /r/news2 (numbers 0 and 1 would be forbidden, eg no /r/news0 or /r/news1).
> If there is a lesson in this, it is that online communities which plan to implement anti-harassment policies ought to do so from the beginning, and develop the expectation among the users that such policies exist, and will continue to exist.
A few relatively popular programming languages have begun publishing official community code of conduct documents[1][2]. While initially I thought it was a bit overreaching, I can now see steering a community early is much easier than trying to change course later.
The Rust leadership tolerates harassment and threats as long as its against the right wing. One of Rust's top people wants to violently purge the tech community.
No, we're talking about applying the violence historically used against literal fascist marches against people online he's declared to be his enemies, because "the only things fascists respond to is violence". We're talking about an online culture where it doesn't matter if the targets are actually neo-Nazis or conservatives or anything else, because disputing any accusation against them no matter how trivially falsifiable marks you as supporting them. Our political discourse is in a dangerous place and I see no way out anymore.
I wasn't planning on jumping in on this thread, but I will leave one (and only one) comment here, just to make this crystal clear:
I have no advocated that anyone commit violence against "people online [I've] declared to be [my enemies]." In fact, in the thread you're linking to, right above the archived tweet, I say that I don't know what an anti-fascist movement in tech looks like. And today, years later, I still do not. But if you were ask me "hey Steve let's start a street fight with GamerGate, what do you think?" my first comment would be "what?" and my second comment would be "that sounds like a really dumb idea, don't do that."
Okay, fine, one more comment. Last one for real this time, I think this clarifies something I was missing above.
You'll note that the subject at hand changed during this conversation: the parent I replied to suggested that I was suggesting something specific regarding the right wing in technology, but that response is about abstract antifa actions in France. It's also why I responded the way that I did: the equivalence between the two (European antifa and European fascist organizations) is laughable. But it's just Twitter; I'm not going to get into a debate about the details, I'm just going to say "okay" and move on.
But I did not and do not think, as I said above, that someone should go find tech fascists and cause them bodily harm. It's not something I did suggest or would support today.
Y'know what, fair enough, my bad. I read that tweet as applying to a hypothetical tech antifa, not as applying to actual EU antifa, but clearly I should've given a bit more thought to applying the principle of charity, and I'm sorry & apologize for that.
That's not how it goes in practice. The fact that the people in that twitter thread endorse antifa shows that they are either ignorant of what antifa actually is (as opposed to what it claims to be), or they endorse an organisation that is more fascist than the fascists it purports to fight.
Antifa is a label, typically self-appointed. There must be thousands, probably tens of thousands of groups that identify as antifa, most of them confined to a region or a city.
It's possible to make generalisations across all the various groups, but you're going to have huge variance across them -- in pretty much all areas, including internal structure, attitude towards violence and political positions.
Of course groups are aware of one another and cooperate (as well as conflict, I assume) in an anarchic way, but there is no centralized power or executive. It's certainly not a single organisation.
From an organisational perspective, sports fan clubs are rather similar (mostly independent of one another, mostly local, very heterogeneous in how they work internally and interact with the world).
One only has to look at that twitter thread to see what kind of antifa they are endorsing:
> we have an "antifa" movement in France (reacting to our rising far right), and they're often just as violent :-(
reply:
> yup, 100% okay with that, personally
> Me too (mostly). Personally trying to flush out internalised cishet machismo, but if there was ever an outlet...
> the only things fascists respond to is violence. Ignoring them or letting them attack you doesn't help
> good! bash their brains in tbh
It is clear that the kind of antifa they are endorsing falls on a particular point on the "huge variance" spectrum of attitude to violence. It is clear that the code of conduct is being applied selectively to one half of the political spectrum. And I say this as somebody who has always voted for the most left wing party in my country. This attitude towards violence and censorship and social shaming from my side worries me greatly.
“The anti-fascists are the real fascists!” is a tired argument and it has been for more than 70 years, ever since that was said in actual Nazi Germany and the fascists proceeded to win.
Violence is never an appropriate response to speech. I don't care what the Nazis are saying, if you use violence to silence them, you are the problem, and I will support their free speech rights. Free speech is not simply for ideas you like, it's for ideas you hate, too.
"""If fascism could be defeated in debate, I assure you that it would never have happened, neither in Germany, nor in Italy, nor anywhere else. Those who recognised its threat at the time and tried to stop it were, I assume, also called “a mob”. Regrettably too many “fair-minded” people didn’t either try, or want to stop it, and, as I witnessed myself during the war, accommodated themselves when it took over … People who witnessed fascism at its height are dying out, but the ideology is still here, and its apologists are working hard at a comeback. Past experience should teach us that fascism must be stopped before it takes hold again of too many minds, and becomes useful once again to some powerful interests""" <--- Franz Frison, Holocaust survivor
That's misleading. In neither Italy nor Germany did the fascists seize power without using violence. In Germany, the SA was used by the Nazis to suppress their opponents in elections and intimidate the powers that be. Even then, they only won like 40% of the vote and had to manufacture a crisis to seize full control. Similar in Italy.
Because attacking people for beliefs you don't like doesn't exactly make things better.
A lot of the people that seem to be trying to attack those they see as facist would be just as bad in the power as those they oppose. Except you know, with different targets.
One rule of thumb would to be to recognize that, within all groups, there are extremists (and they often have the loudest voices). It is wise not to denounce an entire group based on the extremists. It is wise not to flippantly dismiss concerns raised based on the behavior of the extremists.
The problem I see with a heck of a lot of online conversations is that it ridiculously fails this rule. Often times there are some issues on both sides of the coin worth discussing, but it's hard to discuss things rationally when the loudest voices on both sides are acting like spoiled toddlers or often worse. Often times, the extremists dominate the conversation and the resulting discussion is toxic.
Violence is never the solution, but isn't it possible to be anti-fascist (or against any other political movement that more relies on emotionalism instead of rationalism) without being violent? I would think so.
Of course it's possible to be anti facist without being violent. It's possible to non violently get changes in the world, at least if you're in a remotely democratic society like the one you're in at the moment. People like Martin Luther King and Mahatma Gandhi proved it.
Responding to political concerns with violence just begets more violence. It just entrenches people's beliefs even further, inspires revenge from the 'other side' (or at least, their own axe crazy extremists) and eventually causes everything to erupt even further (through a civil war).
Honestly, I'd say this part in the most recent series of Doctor Who sums up some of the issues with people trying to solve all their problems with violence:
Martin Luther King changed the world because America decided that it would rather deal with him, then the far more violent parts of the black liberation movement.
If those more violent parts didn't put the fear of God into the government, he could have been safely ignored.
The standard I often judge groups by is whether it's possible to be a decent person and remain a member of the group; rather than looking at the assholes, I look at how the group treats members who stand up to the assholes. Unfortunately, a lot of groups have been failing this spectacularly, and the older a group the worse it often seems to get.
"If too many people disagree with me, we need to kill them". How about no? There is nothing wrong with fascism, and suggesting that people whose political views differ from ones own are subhumans who need to be killed is pretty ironic coming from a supposed holocaust survivor.
Well, if you replace "fascists"/"Nazis" with "totalitarian threat" -- the former is modern shorthand for the latter but obviously want used that way until after experience of their rule established that perception -- a big part of the Nazi schtick was portraying other groups that way (Communists, the supposed global Jewish conspiracy, etc.)
Yes, but they were not a boogeyman, like I said. Where you can just say "you are a nazi!" to shut down any discussion of anything you please. There's a difference between "some people didn't like them" and being a boogeyman.
High incidents of hate speech, abusive behavior online, high overlap with swatting, death threats, and chasing women off the internet. The movement acts as a hate group and is made up of typical "red pilled" men's rights type people. And, much like most extreme right groups, all of these ills are dismissed as illusions by a nebulous liberal media that is against their hateful cause.
GamerGate exposed clear ethical violations in the gaming media. Do you dispute that too? That same media has yet to clean up it's mess and famously doubled down by ignoring the legitimate claims or blowing them off while conveniently pretending that every troll/kid with a keyboard are really the spokespeople of the movement.
GG spent the vast majority of its energy harassing and personally attacking two women, one of whom wasn't even involved in gaming journalism.
GG also completely ignored the fundamental ethical violation in traditional game journalism - that review sites make all their money by advertising the products they review. Instead, it spent all of its time complaining about how some idie game developer is friends with an indie game reviewer, and sending death threats to Anita and Zoe.
If it looks like a thug, walks like a thug, and quacks like a thug... You can't expect anyone to take its valid points particularly seriously.
In a stunning lack of self-awareness, GG has never considered that perhaps it should apply its expectations for ethical behaviour to itself.
No, we're not. We're talking about everything from center left libertarians to plain old conservatives. It is just that far left authoritarians call them nazis because that is the easiest way to dismiss people they disagree with.
There's nothing in there that excludes off-project conversations, and I cannot imagine such a restriction surviving the first outrage about a project member's off-site views from the left based on previous incidents.
Pretty much every community over a few hundred people in size will eventually be faced with a moment where the "powers that be" are forced to sit down and have the "what are we going to do about person X" talk. Every one of them. That's just the nature of human beings. If you find yourself in that position and the person is merely toxic to interact with, count yourself lucky, because it can often be a million times worse. If you are in a position of power with a community it's very important to look at codes of conduct, standards of behavior, and mechanisms for reporting/tracking/resolution early. Because building those systems early will make that "what are we gonna do" moment a zillion times easier to handle. It'll also usually mean that things get handled earlier than they would otherwise, possibly before they've escalated out of control and possibly avoiding a lot of damage that might have happened otherwise (to individuals and to the community).
To add to the list, Swift[1] had a code of conduct as soon as it was open-sourced. Mono even adopted one the same day[2] because they thought it was a good idea.
The LLVM Project is in the final stages of adopting one[3] (after much discussion) as well. This will (once adopted) apply to the LLVM backend, the Clang (C, C++, & ObjC) front-end, libc++, the LLDB debugger, etc.
> "We are committed to providing a friendly, safe and welcoming environment for all, regardless of level of experience, gender, gender identity and expression, sexual orientation"
Cool that they are so open towards zoophiles and the occasional pedophile.
On another note, Code of Conduct for FOSS are the equivalent of stock photos showing ethnically diverse people having a lively meeting on company websites; it does not hurt anybody, but it's an utterly useless waste of everyone's time, and you feel a bit dirty having to pretend that it matters.
It's a good way to cover your ass if you need to kick people out of the community later. They can't credibly accuse you of making up ad-hoc rules if your code of conduct has existed the entire time.
there is an inherent trade off though. would reddit have ever become so big and popular if it had enforced a strict conduct policy from day 1? many of the early users of reddit were not necessarily the mainstream "good" users that eventually came post-digg.
it can be a distraction to focus on that early on when what's most important is user adoption...
>it can be a distraction to focus on that early on when what's most important is user adoption...
Distraction?
The wrong kind of initial user adaption will create a toxic community that excludes later users. Any community that goes unmoderated for long enough inevitably turns into a cesspool.
The most important users are the initial adaptors, they form the basis of the expectations of the community.
yes exactly, and who were many of the initial users of reddit? I'm not saying it's not important, just that in the very early stages of a startup such as reddit was, it can be the wrong thing to focus on when you really need to get users first.
Most people don't need a conduct policy. Your average person isn't going to sign up for a website and start harassing other users, reposting Stormfront articles, and slinging racial slurs. On top of that, most people just click through the TOS without reading it. Do you even read the gazillion EULAs you click through when you install software? Did you read Facebook's TOS when you signed up? I thought not. It won't affect them because they'll end up obeying the TOS even if they've never paid attention to what's in the TOS.
But if you don't have a TOS and enforce it, then you're eventually going to get the attention of the nastiest, most vile people on the Internet. And given that almost the whole world is on the Internet now, that's some of the nastiest, most vile people in the world. Once you get their attention, they're going to go out of their way to make your website their new home. If you were a Neo-Nazi, and you were used to being banned from every forum you found as soon as you opened your mouth, and then you found a forum that had no rules and allowed absolute free speech, you'd fall in love right away. So much that you'd go out of your way to advertise it to your Neo-Nazi friends and coördinate a mass migration. Once the nastiest, most vile people on the Internet migrate to your site en masse, they're going to start targeting people for harassment, they're going to use it as a platform to spread hate, and they're going to take the opportunity to recruit from the general population by posting carefully crafted propaganda.
And, yes, they'll drown out the decent people. First, because the vile ones are actively invading your site in droves, while the decent people just stumble on it from random links and maybe friends' recommendations. Second, because the vile people will drive the decent people out. You know the old adage about how a thimble of wine mixed into a barrel of sewage is still sewage, but a thimble of sewage mixed into a barrel of wine is also sewage? It's kind of like that. Once there are enough vile people to make their presence known, they will turn your site into sewage even if they're the minority.
tl;dr: Most people don't need their conduct regulated, but if you don't establish and enforce regulations, your community will be thoroughly overrun by the people who do need their conduct regulated.
And yeah, you're right about Reddit. Problem is, they're in between a rock and a hard place.
On the one hand, users want more freedom than on most traditional community sites. There's a certain expectation that communities nowaday are basically the equivalent to a free speech zone in a local park, where near enough anything goes. And because social networks originally were really hands off about what people posted, that's become the baseline now. You need to claim your site is free speech friendly to get people using it.
On the other hand, true freedom of speech is impossible on communities owned by companies and individuals. You'll get a lot of material that's extremely disturbing. Advertisers won't touch the site with a ten foot bargepole. And to some degree, a lot of normal users will actually be put off when the site draws in the less savoury users that freedom of speech often attracts most.
So Reddit is kind of screwed. They either have to say 'there's no freedom of speech here, here are acceptable standards' (and watch their audience evaporate) or say that there is freedom of speech still (but have their audience gets more and more angry when stuff gets removed anyway).
IMHO: They had a working solution, but they threw it out. When they were free-speech, they made it a policy to only throw out stuff that they were legally required to. That allowed them to keep their hands clean. As soon as they filter one thing for non-legal reasons, they become responsible for everything else on the site, otherwise it becomes a "why did you filter me, and not them" issue. The laissez-faire attitude worked for a long time, and arguably, that's why reddit grew as popular as it did.
If they had made an announcement: "Hey, we're done with free speech. Here's our plan" then I think it would have been less of a problem. But like you said, they are trying to be on two sides at once: They want the benefits of free-speech, without the costs.
> Compounding that problem, the fact that the site was unregulated for so long caused it to attract the kind of people who need to be regulated the most.
Is there any evidence that reddit has a greater fraction of asshats than the general population at large?
The issue isn't really the amount of asshats. In the physical world, it's generally really unlikely that you'll get more than a couple of particularly egregious asshats with similar beliefs in the same place. When you do, it's often a news story. Online, just as people with good intentions can find each other, people with bad ones can find each other and band together.
In other words, the unmoderated Internet is an amplification device for small groups of people who might otherwise not get a voice, and it doesn't actually matter what they're saying.
Of course, it's a lot quicker and easier to cause damage than to do anything constructive, resulting in unmoderated spaces online probably doing a lot more harm than good in the near-term. Long-term? No idea.
> Online, just as people with good intentions can find each other, people with bad ones can find each other and band together.
Yup. Besides egregious asshats, it has greatly helped conspiracy theorists to get together, fringe religious groups to get together, and fringe political groups to get together.
> In other words, the unmoderated Internet is an amplification device for small groups of people who might otherwise not get a voice, and it doesn't actually matter what they're saying.
I think that the amplification effect does vary, though, among different groups. Some groups already had worked out good ways to communicate before the internet, and to spread information. It wasn't as fast or as convenient as the internet, so things were slower than they are now, but it got the job done.
An example of such a group would be those in STEM fields. We had big libraries of technical material extensively cataloged and indexed and cross referenced, an extensive system of mailed bulletins and journals to keep us informed of new developments in our fields. We had telephones for long distance real time person to person discussion, and the postal system for less urgent communication or for sending documents and photographs.
The internet was a huge increase in the access to and speed of sending information for STEM people, but in some sense it was just a change in efficiency, not a fundamental change in what we could accomplish. I've compared it before to the printing press. We had books before the printing press, but it took a long time to make copies and they were expensive. The printing press made it faster and cheaper to make copies.
For those groups that were not organized like this, which includes the random asshats, the conspiracy theorists, and so on, the internet was a fundamental change. For them it like the discovery of fire or the development of agriculture. It put them in a whole new world.
Maybe the big universities had those big libraries, but mine certainly didn't. Without the internet I wouldn't have had access to nearly the amount of material I did.
You don't need to be a horrible person to make insensitive posts, it's a role played depending on environment and audience. I'm sure the 4channers among us aren't famous for trollish funposts on Facebook and LinkedIn.
It doesn't need to, because the general population is already overflowing with asshats. Keeping a forum civil is a matter of keeping the local asshat population artificially low, not preventing it from growing artificially high.
I think the biggest problem with it in general was how it greatly relied upon moderators of the individual subreddits.
This inherently creates problems as they have to rely upon many individuals who have very different ideas and goals from the Reddit staff, both in terms of monetization and in moderation.
It is inherent in social media, the more stuff you allow on your platform, the less able you are to generate revenue. I think that has been clearly demonstrated by Twitter, 8chan, 4chan, etc. never being able to generate large amounts of profit.
Facebook realized that censoring is unfortunately profitable, and made a platform that is much more easily advertised upon.
It is similar to the development of sports, where in the US all sports have commercial breaks, even in things like F1 that do not run commercials during the race, while ads are run over it in the US. I mean it even happens in soccer with showing ads during the game, as clearly demonstrated by the sprint ads during Copa America.
It is an interesting idea that it is the censoring that makes Facebook profitable, but I'm not sure that I agree with it.
I would say that the "made a platform that is much more easily advertised upon" is the important part, combined with the massive data-gathering so the ads can be targeted better.
Well I guess I should say that a part of the design is self censoring, as what one says with anonymity is varying ranges of difference from that which one says when they are sharing it with all of their friends and family.
I'll partially respectfully-disagree with you: I self-censor myself from FB as well, but there are a ton of things I want to announce to my family and friends at once. However, if they don't care enough to visit my blog to find out what that is, they I don't care if they miss out on the announcement.
Reddit's main problem is that they spent years building their user base as a site to find 'jailbait' porn (it was by far the largest search result that brought people to Reddit for a long time).
That created a toxic culture, which allowed stormfront and similar groups to use it as a recruitment ground for racists.
Reddit still refuses to do anything about it. The 'quarantined' a bunch of truly vile subreddits but all that does is give them a place where they can coordinate brigades of the public subs out of view.
This isn't how I remember the culture years ago. I looked at reddit every now and then, but I really came over six years ago during the big Digg v4 revolt when Digg fucked up their site. At the time, I remember being really impressed how many of the comments on reddit were more personally supportive, which I rarely saw elsewhere - for example, I learned a ton from r/fitness back then.
Yes, there were the more odious subreddits, but it was perfectly possible to surf around reddit and never be bothered by those.
The culture of reddit definitely seems to have gotten much worse over the past 5 years - to me, it just generally seems meaner, and there feels like there is more trolling overall. Even simple, seemingly straightforward posts seem more likely to spark some sort of vitriolic debate. Perhaps it was inevitable as reddit grew, but it still kind of sucks.
The very nature of Reddit is that each person will have different experience & memories: the truth of Reddit is that thre is no Reddit - there are only subreddits.
So, unsubscribe from most default subreddits, choose your communities and you'll be like me - having a 99% positive experience !
> (it was by far the largest search result that brought people to Reddit for a long time)
I'm pretty skeptical of this. I can maybe see my way to believing that googling "jailbait" beats out any single one of ["pic" "pics" "funny" "joke" ...], but the normal SFW subreddits have always been vastly bigger than the porn subs. I'm also really skeptical of the causation chain that leads from jailbait -> Stormfront -> general toxic culture. Do you have any harder evidence of this?
That's a pretty big stretch -- reddit's original audience and content were pretty similar to the hacker news audience (with more tolerance for silliness). The introduction of sub-reddit's expanded (and diluted) the audience, but it's not like reddit's origins were sketchy.
Every single thing you said is incorrect. Reddit ranked high when searching for jailbait, that does not mean jailbait was the largest search that brought people to reddit. The "toxic culture" predates the jailbait sub. And stormfront does not recruit on reddit, reddit recruits for stormfront. The insane, dishonest, censorious leftism that runs rampant on reddit is driving people to become racist, and sexist, and homophobic, etc etc. If you are going to be accused of it no matter what, you tend to start resenting the people you are constantly accused of hating. And they ban subs that brigade. Quarantines kill subs constantly, it doesn't help them. Also many of the subs being punished are in no way vile. They are just too popular and not leftist.
> Also many of the subs being punished are in no way vile. They are just too popular and not leftist.
You mean subreddits like /r/european and /r/truecels? Where death threats against women in interracial relationships were common? Where it was common to wish rape on women who don't hate Muslims? Where the former subreddit routinely called for ethnic cleansing and the latter subreddit talked about how western women are part of a corrupt plot to deny sex to men? Where AutoModerator was set up to respond to the word "entitled" by saying that constant access to sex is a fundamental need for men and should be considered a human right?
Everyone: I'd recommend popping onto /r/againsthatesubreddits and checking out the myriad posts on /r/european and /r/truecels AHS has linked to. You might have to dig through the archives, though, because both of those places were quarantined a while back.
I think what happens when we have truly anonymous free speech, on places such as Reddit, Twitter, and 4Chan, shows that we are nowhere as civilized as we like to think we are.
1. We don't always want to express all our opinions and thoughts among people we know, because they carries significant social cost. So we end up saying a disproportionate amount of those things anonymously online.
2. It used to be that nobody had to listen to the outcasts and the lonely. People we don't enjoy being around. But now they can participate in online forums as much as anyone.
In part, it's a good thing that these voices can be heard, and that they can find likeminded to talk to. But a lot of them are outcasts because they're jerks, and online we do have to listen to them.
I'll argue on having to listen to them. I'm all for free-speech, no matter how vile it is. I'm also all for self-controlled censorship, and tools to facilitate that. If you don't want to hear, say, racist bullshit, ignore it, and move on. If it becomes too noisy, create a filter, and move on. If it is still too noisy, it's probably a good sign that your not fitting in well with the community.
I think so. Actions toward others have a much larger societal impact than privately held beliefs.
For example, if someone has racist beliefs which do not affect his actions in any way, his effect on other people in society would be exactly the same as it would be if he did not have racist beliefs. In other words, beliefs that are not acted on or expressed have no effect on society.
There may be some social benefit to knowing who the racists are. But if they are anonymous, that benefit is probably lost. Their speech is protected by the first amendment either way, but Reddit is not required to enforce the constitution, so they can shut down the accounts if they want to.
> I can't imagine a situation where someone has beliefs that do not affect his actions in any way.
That was an extreme example used to illustrate the point I was making. Racism is also only an example; there are plenty of other beliefs that are bad for society. Personally, I suspect that sexism is probably far more prevalent on Reddit than racism, for example.
Social stigma can prevent one's beliefs from affecting one's actions, or at least reduce the effect of those beliefs on one's actions. If it is shameful to be perceived as a racist, racists will attempt to hide their racism by not acting in racist ways toward others, at least when other people are looking. This does not obviate the effects of unconscious biases or eliminate racism, but the net result for society is fewer overtly racist actions, and that's a good thing.
If racism becomes acceptable again, racists will feel freer to act on their beliefs, which will make life worse for the targets of their racism. So, there is a case to be made that if people repress their beliefs only partially, society is better off -- not as much better off as if certain people repressed their beliefs fully, but still better off.
The danger of allowing racism to flourish in online communities, especially ones as large as Reddit and Twitter, is that it re-normalizes racism and makes it seem acceptable to be a racist. It can be more than merely acceptable -- it can even be a contrarian badge of pride, justified as a rebellion against political correctness. (That kind of justification for it is reinforced when anti-harassment policies are not uniformly and consistently enforced, because it can make moderation appear to be arbitrary or politically motivated.) When that kind of thing happens, it makes society worse.
I do not agree with giving up on freedom of speech because some people will say hurtful things. Every time I have read racism or seen racists on TV it has merely exposed how ill-informed, counter-productive and just plain wrong those ideas are, and has prompted myself and others to dispute those wrong ideas. There is also the slim chance that if the dummies are called out on their wrong ideas, they may end up changing them.
Anonymous freedom of speech is a slightly different case, but I still feel that all freedom of speech is valuable and needs to be preserved.
Now explain why Facebook has far worse racist garbage than Reddit (at least the parts that mainstream users see without digging for crap) proudly on display to family and friends and the public, Real Name and photos attached.
Lots of people are racist. That is a sufficient explanation.
However, I very strongly suspect that no matter what the level of racism on Facebook is, it would be far higher if people were able to post anonymously.
> However, I very strongly suspect that no matter what the level of racism on Facebook is, it would be far higher if people were able to post anonymously.
Counterexample HN and arstechnica.com
As I have previously hypothesised a lot of good users (me included) seems to be scared away by real names policies.
Pseudonyms allowed and linked to phone numbers or national ids combined with karma seems like a workable middle ground for me.
If a racist hermit never interacts directly with anyone, sure that is harmless. But if she actually just racially isolates herself (which is pretty hard to do in many parts of America), then she still has influence over the institutions around her. If someone then wants to join her racist gardening club, then her racism ends up affecting things.
* naive idealists who believe that truth and reason matter more than immediate public perception
This is subtly different than "people who don't care about real life reputation" in that they sincerely hope that despite any short term damage to reputation, in the long run others (or at least some subset) will come respect their honesty and rationality.
I'm probably naive and idealist, but at least on HN, I think this is a significant group. Although, am I reading correctly that you are considering HN to be "without anonymity"? In the current "persistent pseudonymous" system, what do you think constitutes a "fake account"?
> Although, am I reading correctly that you are considering HN to be "without anonymity"?
No. Sorry if unclear. I categorise HN accounts as pseudonymous with optional real life names.
> In the current "persistent pseudonymous" system, what do you think constitutes a "fake account"?
What would annoy me is real sockpuppet accounts, controlling more than one account and using it to
* upvote ones own comments and postings
* astroturf
* using it as a strawman to defame opponents (i.e. by running a sock puppet account that seemingly supports some cases while posting bad arguments for that case etc.)
* etc
Personally I have nothing against using multiple accounts as long as there is a reason (i.e. someone has an account with full name and another that they use when they want to post or comment something that they do not want to reflect back on their real life persona, family and workplace.)
I don't think it's necessarily anonymous free speech that is the problem. I hang out occasionally on Freenet, on FMS and Sone specifically. Freenet is very anonymous by design. It turns out it is a mostly pleasant and helpful community. I think one good reason for that is that both FMS (which is a bulletin board system) and Sone (which is more like Facebook posts) use a version of a "web of trust". People you don't want to hear get filtered out, and others can trust your trust list and filter them out as well. Some people only filter out obvious abuse, others filter out more. Frost (another bulletin board system without a web of trust), on the other hand, is a downright awful place to go most of the time.
I wonder how feasible it would be for Reddit to implement subreddit-based web of trusts for users, as opposed to moderation. People could filter others (or not) individually and not have to rely on someone else to try to filter for the whole group.
The problem, I think, is that we haven't figured out new norms and boundaries for online socialization, as we have for other forms of communication and other media. One of the things that makes online communication so potent is that it is not just easy but also near instantaneous with a global reach. But we have been slacking on building the tools to manage the problems inherent in that power. One of which is the concentration and distillation of harassment. A tiny group of people can generate a tremendous amount of harassment which, through the magic of modern communication technologies, automatically gets funneled to the receiver. Even, say, a million people worldwide is still a tiny fraction of all people in the world, let alone all people online (less than 0.1%), but if there were a million dedicated harassers online it would be a hellscape.
In reality it only takes a few assholes to spoil the "mood" and the "fun" of interacting online in public, from a few dozen up to tens to hundreds of thousands. A minute but vocal, abusive, and provocative sub-group can easily change the entire tone of a conversation or change someone's experience using social media from good to bad. How many people sending you death threats and rape threats regularly would it take to sour your experience with social media? The real answer is: a very tiny number.
Right now that very tiny number of agents provocateurs are having an outsized impact on online communities and communication platforms, because they are leveraging the power of vitriol, hate, and targeted harassment. And also precisely because the platform builders (whether it's facebook, twitter, or reddit) have been far behind in building tooling to help deal with these problems, and because the social norms haven't caught up with the behavior. Going back to the '90s and even the '80s it was common for, say, usenet newsreaders to have tools built in for ignoring posts from people you wanted to ignore, and the modern tools for such things are barely at that level, if they exist at all, despite the problem being even more difficult to tackle. Additionally, there were a lot more moderated communities back then, whereas today the norm is unmoderated communities.
Just like the security problems of the early internet days we've largely been surviving based on luck and absence of dedicated attacks, and partly just due to ignorance of the worst that was actually happening. There are a lot of people who still don't think that harassment on the internet is a serious problem because they don't actually understand it all, having never experienced it in its most potent forms.
The worst takeaway from this would be deciding that most people are garbage and socializing with other human beings is best avoided (online or off). That's a classic "stranger danger" overreaction. We need better tools on various platforms. We need more people speaking out about the badness of harassment online and for people to stop parroting the stupid line "oh, it's just online, you can ignore it, it's not real" or defending targeted personal harassment as any sort of defensible "free speech".
> Going back to the '90s and even the '80s it was common for, say, usenet newsreaders to have tools built in for ignoring posts from people you wanted to ignore, and the modern tools for such things are barely at that level, if they exist at all, despite the problem being even more difficult to tackle.
I was a post-September usenet user, so apparently I never saw the glory days, but what passed for flamewars back then seems pretty tame in comparison to today. And I recall having much better (plonk) tools for ignoring stuff I didn't want to see.
> what passed for flamewars back then seems pretty tame in comparison to today
Well, until the Meowers came about. That lead to what was quite possibly the biggest flamewar in Internet history, and it involved wholesale invasions of random newsgroups.
> the most tolerant communities attract people who are difficult to tolerate
This is very insightful line. And it applies not just to internet communities, but any real life communities as well.
> I suspect Twitter is having similar issues dealing with harassment, after letting it happen for so long.
> Don't just tack them on after several years, and don't enforce them inconsistently and arbitrarily as Reddit has done.
Twitter is well on the same path. The inconsistency is what makes many furious. When you ban harassment from one political end, but allow from other, it doesn't paint the company as fighting harassment. It paints a company as fighting one political end.
It's because terror organizations tend to be quite civil on Twitter, whereas political trolls tend to be...trolls. The former isn't inimical to the proper functioning of the service, whereas the latter is.
>It will be difficult for Condé Nast to get its money's worth out of Reddit now.
Condé Nast hasn't owned Reddit for half a decade now. Advance Publications owns both of them, and Reddit was split off as a separate entity with its own board and shareholders, one of which is Advance.
I use Reddit heavily, and subscribe to a wide variety of different sized subs. AskReddit is the only one I'm aware of that's still remotely anything-goes. Every other sub is so heavily modded that I have no expectation of any given thread I start staying up more than a couple hours. It's going the way of Wikipedia - so policed, it's no longer worth the effort to contribute at all.
I have a thesis that is basically identical to yours about unmanaged expectations and community being the main root of the problem that reddit/twitter/etc are facing, which is part of the reason why we started Imzy https://www.imzy.com/imzy
We got some press early on that really told an untrue narrative of what we are trying to do, but we've made a ton of progress in a few months of our private beta and our communities and platform are really beginning to come together. The link I gave above is to our company community and if anyone wants to try Imzy out I will approve your request as soon as you make it.
Would you care to give a true narrative of what you're trying to do? You linked to an empty page where I can request an invite, and the "about us" page just says you're "rethinking" communities online. What is the nature of moderation and communication on the site?
I can glean a bit of info from news sites, but not very much if you say they're fundamentally misunderstanding you.
Crap sorry, I was offline all night being with my family and didn't see this soon enough.
In short, Imzy is attempting to find a way to align the company as best as we can with the communities. We recognize that there is no one-size-fits-all type of community and trying to fit all communities into a simple, archaic message board doesn't give the communities much to work with. Compound this with our believe that having an advertising business model not being well aligned with community's best interests, we believe that we can build a flexible commerce system into the platform so that communities can use it if and when they need it for their communities (for instance, to sell each other things, to pay for events they are putting on, to support the community leaders).
How do we do this? It's going to take a long time and require us to make our platform extendable by developers.
Right now, we are at the starting point where we have to build some initial communities and get them starting their evolution process. We have innovated a lot on our community leadership tools (and still are) and have put a very rudimentary payments platform in place. Our next phase will be to start innovating on the developer platform and the things communities are able to do on the platform.
You'll notice that nowhere in this description did I talk about free speech or harassment. That is because it isn't part of our core thesis. Our core thesis is giving communities online the attention we feel they have never been given in the right way. However, we recognize that if we are successful, we will have a lot of people on the platform and be faced with the same challenges that twitter/reddit/facebook/etc are faced with regarding harassment. So, we are focusing on it early because we feel we need to set the tone for the early communities so that as we grow they can help. There are a few things we don't allow on the site due to our past experiences: porn, hate speech, harassment, doxxing, etc.. We realize there are a lot of gray areas here and so we are equally focused on building and scaling our community team early.
That ended up being longer than I thought it was going to be, but probably not as long as it should be. I hope it gives you at least a little better idea of what we are doing.
This is what made me angry, and why I left. I think things would have been better if they had openly said "Hey, we were free speech, but we're not anymore. Sorry, but we have to". It would have sucked, and I still probably would have left, but I would also have understood. Instead, they tried to keep holding onto both sides
Part of the problem is that Reddit even more than Twitter is structured as a meta-community, and so any standards which are imposed will be external to a given sub-community. That means that they will be perceived as, and may sometimes be, social and political censorship.
I think this is a somewhat more recent (i.e. within the past 4 years) development on reddit. For a long time it seemed to me that the various sub-communities grew out of some shared sense of what it was to be a redditor (memes like the dumb "narwhal bacon" thing were expressions of that.) People were redditors first, and members of the various sub-communities second. But recently this has not been the case. People seem to want to be able to create their own gardens in which they can create their own "language of good and evil that their neighbor does not understand." People don't want to associate with reddit as a whole, only the parts they chose to incorporate into their little filter bubble.
I find myself blaming the some of the default sub choices from within the past 4 years. The choices made there created a really frustrating global reddit user experience- it used to be that when you first logged in there was only a dozen subreddits people were looking at. In the last four years the default experience is now up to like 50 subreddits which in my opinion take a very curated and particular view of all that's available which just does not match up to everyone. You just didn't have worldnews, pics, science, gaming and then what you were interested in to be a redditor, it's 50 things + what you are interested in.
So the 'identity' of what was a redditor changed dramatically from the start, and it's left us worse since the a lot of the default subs aren't exposing what was good and are mostly mindless/bandwagon-y in operation. Not to mention that some of the default subreddits that got chosen were poisonous and it changed the tone.
reddit's failure to attract different types of people is largely because of the way they use default subreddits. Facebook and Twitter start users off with a blank page and ask about their interests first, and thus, both platforms attract all types of people. When your average person goes to reddit.com and see anti-religious stuff or pro-some-political-candidate first thing, they assume that it's not the place for them and move on without understanding that the experience can be customized by subscribing to specific subreddits, etc.
It is perfectly possible for communities with different conventions to co-exist peacefully. The problems only come when you "cross the streams" and I think many people who do do it deliberately, precisely for the controversy (attention, clicks) it will generate.
> much of Reddit's problems with its userbase boil down to a failure to manage.
Removed some words to make this statement more accurate.
Reddit itself doesn't manage the communities, and that's a problem because the Thought Police are now doing it for them.
The idea that people should be allowed to create and manage their own communities is nice in theory, but why should Xx_JoeSchmoe123_xX be in control of the largest League of Legends community? Just because he hit the 'Create Subreddit' button before anyone else? That makes no sense, but it's how all of Reddit is run.
Reddit probably thinks "This is great! We've got all these community managers (moderators) working for us and we don't even have to pay them!" But the quality of their moderation is often proportionate to their salary...
That used to be true. But they've been stepping in and trying to clean up speech they don't like. As soon as you take on the responsibility of cleaning up one group, you take on the responsibility for every group. And reddit just doesn't have the manpower to do it.
No, I think the failure is to realize that you might have a huge userbase of assholes, but assholes still have money advertisers want.
If you want to build a tolerant community, you build it. You don't take an existing one and try to put the screws to it until it becomes what you want.
And if you want a diverse and female inclusive culture, you build one, you don't do it by taking an existing group and cracking down the cohesive elements they've developed.
>kind of people who need to be regulated the most.
It is kind of disturbing that ordinary people think their peers in society need to be 'regulated' . Only egomaniacs overestimate their own virtuosity and underestimate everyone else's .
Is it possible to generalize for the whole of reddit?
every reddit group is setting a different level of expectations - for instance reddit.com/r/askhistorians has quite strict guidelines - much stricter than most of reddit.
There's routine swathes of [deleted] posts in /r/askscience also. In my experience though, having heavy-handed moderators is certainly an exception on Reddit.
Or perhaps the problem is that Reddit did not grow into its current userbase (with whatever problems that base brings with it) by being an advertiser friendly platform, which is what its current owner wants to try and mold it into.
It's pretty clear that the Reddit corporation doesn't want Reddit to be an anything-goes, absolute free speech zone with no moderation or anti-harassment policies -- but that's what the site actually was for many years. Now, when the company cracks down, users think their freedoms are being curtailed.
The change that came with moderation was very dramatic. It was basically cultural whiplash. It also accelerated the replacement of intellectualism and aesthetic freedom with groupthink and the same kind of web forum small mindedness you had in the early 2000's.
But they very much did want it to be an anything-goes community when it started out. Anything that would raise their user counts. Now that the site is big and successful, they need to retroactively curtail the unsavory bits if they're to have any hope of selling the site for a big pay day.
I think it's important that an actual, "say what you want as long as it's not illegal" site exists. A lot of the polarization in this country is due to both sides isolating themselves from the other 100% of the way.
Such a site needs to exist somewhere. Now do I necessarily want that on Reddit or Twitter? I don't know. I'm extremely left-wing ('90s liberal; so pro free-speech over political correctness); and honestly Milo's tweets were appalling whenever some people I knew there would retweet him. I won't miss seeing a gay person defending a VP that supports conversion therapy.
But I can clearly see that there's a liberal slant going on in these moderation policies. And I can imagine being on a site where the opposite were true, and know that I wouldn't like that very much myself. For that matter, there's another bias when it comes to celebrity status. I would bet good money that there is absolutely nothing Trump could say that would get Twitter to ban his account or remove his mark, even though he's in the extreme right. He's exempt from the rules that nobodies like us have to follow.
What I'd rather see Reddit/Twitter working on are better tools to defend against harassment. I've had to write my own Greasemonkey scripts to filter out certain types of attacks, and I'm not even remotely relevant. I can't imagine how someone famous, let alone someone famous who can't code their own Javascript filters, can use these sites. And well, I think we saw the results of that lack of control over harassment with the Ghostbusters actress.
But these scripts aren't hard to make. Give people the ability to filter out tweets that contain certain phrases from people you don't follow. Give them the ability to temporarily block all new notifications from people they don't follow for a few days after someone sics their followers upon them. Etc, etc. All very easy stuff to make.
>It's pretty clear that the Reddit corporation doesn't want Reddit to be an anything-goes, absolute free speech zone with no moderation or anti-harassment policies
I think lots of webmasters actually believed in that but we all now realise that that simply doesn't work. I won't mention examples of lawless online communities but I'm sure all of us know of a few. In my experience they are all disasters.
I have a theory — to clean up a site, find and expel the most egregious offenders, like the people who engage in repeated name-calling ("You are a fucking asshole!") as opposed to constructive discussion. You can't police every user, but if you find and expel the worst offenders, I suspect it will have a significant effect on the quality of conversation.
You'd be very surprised. The most abrasive people in a community do a very good job of building a positive reputation amongst other "power users" such that banning them causes a ripple effect in the community that _always_ makes the moderators look like one-sided haters.
Sure, the moderators may end up looking one-sided, but it sends a clear signal as to what kind of behaviour is not tolerated. The other members can adjust to the new normal, and some will leave. Either way, you've cleaned up the site to some extent.
name calling is not even on the list of stuff that I would have placed in a list of bad things users of Reddit do. Unfortunately, while that could be applied to HN, reddit is another world. Much of the freedom of speech culture still exists and while not on the main page, there are a lot of communities dedicated to hate or just fighting each other and instigating rage.
Name-calling was an example of bad behaviour you want to ban. I'm sure we can think of other, worse, types of behaviour. Whatever it is, find the most egregious offenders, and ban them.
I think that works only when you set those expectations up front. This is an apples-to-oranges comparison, but: reddit started as no filters. That was one of it's main draws. Then suddenly started applying filters, and banning "toxic" members. Now a lot of people are mad at them.
HN, afaik, has always had these rules in place. There's never been an expectation of free-speech here, and nobody minds, because they were presented up-front.
It's pretty clear that the Reddit corporation doesn't want Reddit to be an anything-goes, absolute free speech zone with no moderation or anti-harassment policies -- but that's what the site actually was for many years. Now, when the company cracks down, users think their freedoms are being curtailed. The mistake was ever allowing that kind of freedom in the first place, because people developed an expectation that it would persist.
Compounding that problem, the fact that the site was unregulated for so long caused it to attract the kind of people who need to be regulated the most. In other words, it's no surprise that the most tolerant communities attract people who are difficult to tolerate.
I suspect Twitter is having similar issues dealing with harassment, after letting it happen for so long. If there is a lesson in this, it is that online communities which plan to implement anti-harassment policies ought to do so from the beginning, and develop the expectation among the users that such policies exist, and will continue to exist. Don't just tack them on after several years, and don't enforce them inconsistently and arbitrarily as Reddit has done.
It will be difficult for Condé Nast to get its money's worth out of Reddit now. I doubt it will ever shake its negative reputation.