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It totally does. You dismissed the linked article wholesale as nitpicking "The article you're citing is also over-the-top. There are some real typographic nits in it...".

What you call nitpicking, I'm calling attention to detail.

I agree with you that their industrial design is top grade. Is it the most important differentiator? I dunno, anecdotally I don't know anybody that cares that the baseplate of the new Macbooks is a single piece of machined aluminum. Are all the buttons in the right places and is it pleasant to use and look at? I think those are important, and it's amazing how often that's done poorly.

But holding up absolutely meaningless marketing nonsense as a prime example of why Apple is the superior design shop, principally because it embodies the concept of "attention to detail" and then completely dismissing something that's actually important like "can I actually read the text on the screen" is nonsense. Really, nobody cares that the time is supposed to coincide with the big reveal at Macworld. But people do care if they put down 500-800 dollars on an iPad so they could download and read books and the table of contents is all over the page and they have to stop reading it after 20 minutes because the typography is a disaster.

We both agree that design is an important factor in product development.

I think we also both agree that attention to detail is an important factor in product development.

We also both probably agree that there are only so many resources you can through at a product's design, so compromises have to be made.

This is where we disagree (and this is why places like HN are interesting), you favor the external design of the product. How it looks on the shelf. Does it catch the eye of the consumer? You're even ok with letting other aspects of the product slip if it allows for a bit more time to go into small details of the packaging. I'm not saying this is bad or dumb or whatnot. But I am making the argument that you have to at least acknowledge that other areas are slipping -- something you and other Apple fanboys seem completely unable or unwilling to do. Basically there are no flaws in what Apple produces. Every one of Steve Jobs' and Jonathan Ive's babies is born perfect and without flaw. Anybody who says other than that doesn't "get it", is jealous or is a nitpicker.

I think that ultimately the utility of the device is more important. I'm willing to live with a little bit of ugliness in the package if the overall device is more useful. If I can use it for hours without fatigue, if I can do useful things I want or need to do with it, etc. If I have to have one more button on the bezel to accomplish that, that's fine. If I have to have a port on the back of the device so I can swap batteries, or stick in an SD card or plug in a usb device, that's okay by me. I don't want those things to diminish the device, I don't want the extra button slapped haphazardly in the middle of the screen for example. Or the door to the battery compartment to weigh 2 pounds. But those things are important. To me, and to other users.

Just because there are flaws in a product, does not make a product bad. It makes the product real. Putting blinders on, becoming an apologist for things lacking, dismissing valid issues, introduces you to group think, fantastical thinking, circular reasoning, self justification and fanboydom among other flaws in thinking; not to critical thinking and objective analysis.



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