My friend was suicidal and we tried to get help from the authorities but got none. None at all. He later committed suicide for real and this makes me wonder why it matters to discover it if you're not even helping people that is asking for it?
I don't understand your viewpoint. This work isn't being done by your local authorities and isn't an alternative action to their providing help.
It provides clear potential benefits (if it performs as well as implied) for numerous people at risk in the world, which is a substantial goal that can be at least be applied in places that do have better forms of assistance. Perhaps if your local authorities do eventually implement better protocols, this will be of use for future suicidal residents there as well. I understand that you're trying to raise awareness for the lack of help from authorities, but it seems awfully dismissive of work that seemingly has nothing to do with the first problem.