*>Just seems short on substance, basically "feedback is good".* Which isn't unex... | Hacker News

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jasode on Dec 8, 2016 | parent | context | favorite | on: Why Did Blockbuster Fail? They Didn't Care About C...

>Just seems short on substance, basically "feedback is good".

Which isn't unexpected because the company's webpage (http://helprace.com) says they sell a customer "feedback portal".

Pigo on Dec 8, 2016 [–]

Don't be the next Blockbuster, Borders Books, or AOL, buy our customer feedback product!

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