The thing with complaints is... Personally I'm prepared to handle a lot of that, even trash talking. But only if the user ends up providing a useful insight. Otherwise it's just a huge senseless loss of time for both parties.
The thing is, my whining isn't really directed at you or the GIMP's devs, it's directed at people who blame any complaints about the UI on Photoshop users or whatever. It sounds like you understand that the program isn't perfect and you're focused on making it better, which is obviously great.
The thing with complaints is... Personally I'm prepared to handle a lot of that, even trash talking. But only if the user ends up providing a useful insight. Otherwise it's just a huge senseless loss of time for both parties.