I answer second level support. I hate doing it, but it is true that we get to se... | Hacker News

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tomjen3 on Feb 14, 2017 | parent | context | favorite | on: Can I Talk to that William Fellow? He was so Helpf...

I answer second level support. I hate doing it, but it is true that we get to see some of the things that confuses our customers.

Plus it is therapeutic, you are never going to feel like you will look stupid to a support person again.

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