I also ordered from them in 2007, but I had a good experience. I was ordering a server (tower form factor), which would be easier than a laptop. IIRC, they were out of the particular CPU I had ordered, so they replaced it with a better one (one of the first dual-core chips) for the same price. That system ran very well, in a musty basement, for a number of years. I recently used the case—an Intel server model—to house a gaming rig.