Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

> You don't get to do a personality test on your customers. Some will be jerks and it's their right.

Yes, you do. As a business, you get to decide your customers. Full stop. You do not have a right to purchase a product from a business, and they have the right to refuse you as a customer.



You can't simply sell your products on Amazon and then brick the product if you find out someone that you don't like bought it. That's absolutely absurd and frankly I find it shocking how biased you are towards the creator.

You can't retroactively undo a sale based on your whims.


> You can't retroactively undo a sale based on your whims.

But you can! You don't like it, but its entirely possible (clearly) and legal.

Why should you be required by law to provide services to someone? Or are you interested in Amazon using their leverage to enable customer abuse of sellers? No thank you.

The entitlement complex runs deep in society today. So unfortunate.


It's not necessarily that you're required to provide services in the first place, it's that that ship has sailed once you've already sold the product, while knowingly using a marketplace which has no vetting.

I wonder how you'd feel if a company decided to disable your fridge years after you bought it, because you publicly pointed out an issue with the product and figured it's worth 2 stars. Tell me, is there a time limit on this insanity?


> I wonder how you'd feel if a company decided to disable your fridge years after you bought it, because you publicly pointed out an issue with the product and figured it's worth 2 stars. Tell me, is there a time limit on this insanity?

I don't buy networked products that I'm not okay with losing the cloud functionality at a moment's notice. Caveat emptor.


The means by which the company deprives you of the product is not what's being debated.


Return the product if you're not happy then. You're not entitled to a service, only the piece of hardware.


At once, your majesty.

But seriously, it's not you or the creator's call whether I have to return the product. I don't have to return it if I gave it a bad review.

Just because I bought something from a store doesn't mean I'm now accountable to the creator.

I hope you don't have to test your theory in court, because you will lose - because the law is clear on this matter.


> I hope you don't have to test your theory in court, because you will lose - because the law is clear on this matter.

The law is clear. You can keep the product. You are not entitled to services. You can keep your lump of silicon, that is all you are entitled to.


Dunno I feel its the other way round.




Consider applying for YC's Winter 2027 batch! Applications are open till November 2.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: