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So the questions I still have- What's the legal difference between 'Denying Boarding' and kicking someone off?

Can you legally kick someone off an airplane 'just because' (i.e. not oversold/security/safety)?

Who did the removing- law enforcement or United employees?

What's the legality of private employees assaulting someone?

This is all about level of outrage though- whether the guy should sue for civil damages or should file criminal complaints.



> Can you legally kick someone off an airplane 'just because' (i.e. not oversold/security/safety)?

Yes, see Rule 21 in https://www.united.com/web/en-US/content/contract-of-carriag.... One of the subpoints is that they can remove you for noncompliance with crew requests, and also, "disorderly conduct".

They can even remove you just for smelling bad (H-16).




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