I very much appreciate Troys approach to criticism. It gives the other party a fair rebuke but also treats them as the fallible humans they are. People make mistakes, and I feel like out society should be a little more lenient sometimes, especially on issues which can be corrected, like this one.

Granted there are definitely times when a person really ought to have known better ahead of time.

In any case I wish we could see more leadership of this nature.