They never told me exactly. My guess was that I happened to use 3 different CCs, all in my name, to buy the 3 or 4 games I bought over my first few days having the account. I meant to say in my original comment that they did refund everything, so it wasn't as horrible as it could have been but I did miss out on the sale prices, a few weeks of not being able to play a game with my friends, and it left me with an ever-lasting bad taste for Steam and DRM in any form (which is good in the long run I suppose).
We have bought every game with a different e-card an no problems so far. This means at least 500 different cards. E-cards was a service where you could create a credit card with a fixed amount of money on for each buy, limiting the risk involved in giving out your card details on the net. Sadly they shut it down recently.
Did it happen randomly?