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WebRTC is somewhat new and complex, and browser support varies greatly. I don't know what kind of unlimited resources behemoth you imagine Slack to be, but I can definitely see how doing consistently working cross-browser WebRTC would be too much effort to be able to pull off at a given time.


This is apparently largely because Chrome's implementation of WebRTC has been less standards compliant than that of Firefox. See https://twitter.com/adambroach/status/959298097674305537 (by one of the WebRTC developers).


$250M sounds pretty behemotish?


Maybe not for the operation they're running, of which VoIP is only a small part.




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