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Ask HN: Best analytics tools for SaaS?
2 points by gsiener on Aug 30, 2010 | hide | past | favorite | 2 comments
I'm working on a B2B SaaS app (rails) and it seems like there's an overwhelming number of options -- KISSMetrics, MixPanel, HubSpot, Clicky, Chartbeat, Hummingbird, A/Bingo, CrazyEgg, Optimizely, even good ol' Google Analytics.

Has anyone figured out a good working set of tools that pair well and don't lead to bits of the user experience across many different platforms?

Where does all the talk about these different services happen? (irc, forums, blogs, etc.)



If you're looking at optimization apps, there's a bundle for sale for the next ~24 hours at http://appsumo.com/, where you can get Performable, CrazyEgg, Visual Website Optimizer, Clicky, and UserTesting for $25. They aren't full licenses, but you're still getting $500+ worth of apps for $25. If you only convert one new user because of the tools in the package, it'll have paid for itself.

I don't know of a centralized site where people talk about specific UX / funnel optimization apps, but would love to know of such a place.





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