I moved away from Razorpay earlier this month. The subscriptions product from Razorpay has been a horrid experience for me. Didn't like the support too.
I'm currently using PayPal to accept international payments.
I wanted to try Razorpay, but they require a lot of legal effort (user friction.) Stripe still hasn't been to launch in India, which I think is very disappointing for a company their size.
Edit: RazorPay also just straight up ignores "call me" requests/emails from Prospective clients
Razorpay has been such a terrible experience for me as a consumer, that I'd actively avoid using it as my payment processor.
I know at least 3 scam operations having their payments processed through razorpay, and these are proper scams selling non existent products. So far all my complaint emails to razorpay have gone unanswered.
We’ve spent a lot of time in polishing this over the last few months in beta, working on user feedback.
If you sign up today with the coupon code HNEWS, we are providing zero fee payments for payments worth 1Lac INR.
Feedback is welcome :)