It varies. I'd be lying if I said mood wasn't involved. But I ask questions like:
1. How responsive are the startup founders when I e-mail
them about problems?
2. How portable is the work I'm going to put into the
site? Data portability is actually probably my number
1 concern.
3. Does the service give me value that I couldn't
create with my own server after an hour of coding?
(Why would I sign up for yet another contacts service
when I can host my own LDAP server for free?)
4. Is there a vibrant community supporting the startup
from the get to?