Imagine if they had a refund process like Android. I'd buy way more stuff. But because I can't try an app and make sure it's not fake or advertises it does x but really only does y I'm scrooge mcduck. I've bought way more apps on Android because of this.
There is a refund process[0]. I generally don’t play games on my phone or use non-essential apps so I haven’t used it often but it has always worked for me.