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It’s important to measure harm done and react when it is significant (or hopefully before it reaches that threshold).

Fortunately there are legal thresholds for workplace harassment that are designed to protect people. They aren’t perfect by a long stretch, but it’s one way to differentiate between harm and perceived harm.

No workplace should be a hostile environment and it’s messed up if women feel unwelcome. The challenge is in differentiating from harmful behaviors and behaviors that are interpreted as harmful. I have no idea how to do that and one of the reasons why I think HR is a really hard job.

But there’s lots of scenarios where someone may feel unwelcome that doesn’t result from any ill will or poor action on the part of another. For example, I had an employee who was really hurt because a staff member didn’t prebrief her on meetings she was invited to. She was really upset and it hurt her. She though her coworker was withholding information from her and wanted her to do poorly at work. Eventually I had to confront the other and the other was surprised and had no idea. The other wasn’t withholding info but my staffer was requesting to attend as an optional on the meeting at the last minute and the other agreed but didn’t spend any time describing the meeting. The other assumed my staffer would read the agenda and material and review the participants. The resolution was my staffer understanding no ill will.

There’s many situations where I get upset about something that is me interpreting things and not a flaw in others that should be changed. Hostile work environments need to have the actual problems addressed and the individual perceived problems resolved efficiently, I think.



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