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Ending at third step and leaving request unstated sounds highly manipulative to me, because the other party now has to figure out what you really want. Going straight to the request makes the tone do all the work - whether the exact request is even registered by the other party, or whether they feel forced to abandon their plans, all depends on how you voice your words.

Perhaps people are different, but I'm of the type that I absolutely want to hear both what you want and reasoning why you want it, and I tend to pick up and overanalyze the tone if you leave either part unstated.



> I'm of the type that I absolutely want to hear both what you want and reasoning why you want it.

Skipping straight to the 4th step doesn't preclude us from discussing that, we can always backtrack and talk about that. It's just skipping straight to the point.

Consider this: We've agreed to go to a specific restaurant tonight, you change your mind for whatever reason and feel strongly about it. You had a burger at lunch for a work meeting, and don't feel like having one again.

Just say so, maybe I don't care in the least what restaurant we go to as long as it has some form of nutrition and isn't inconvenient to get to.

> "Hey, mind if we go to Subway instead?"

> "Sure, no problem"

As opposed to some long step #1-#3 process where you start talking about not wanting the same type of food twice in one day before finally getting to the point.

Maybe I do feel really strongly about it, but we can still talk about it and be direct, observe:

> "Hey, mind if we go to Subway instead?"

> "Yeah actually. Weird thing, but my late brother and I had a thing about going to that burger place every year on his birthday. It's sort of a tradition, don't want to miss it, and you were only in town today"

> "Shit man, no problem I guess. Just asked because I had a burger for lunch, didn't realize it was a burger place"

> "Hey like Sushi? They actually make the most amazing Sushi. It's the weirdest combination I know, it's run by this Japanese/American couple and they made it work"

> "I love Sushi, didn't realize that. Awesome!"


Nice example, thank you.

I think the important thing is still that a negotiation happened - an exchange of information about feelings and desires, and an attempt at reaching a satisfactory outcome.

I've only heard of NVC the first time today, but I've noticed I developed something similar for myself in my own conversation, out of desire to a) maximize accuracy of my communication, and b) minimize accidental miscommunication that leads to hurt feelings.

Regarding your example, I said that going straight for point 4 makes the tone do the work. "Hey, mind if we go to Subway instead?" with appropriate intonation leads to the outcome you desired. But I can imagine that person saying "Let's go to Subway instead", or "I want to go to Subway instead", and now this would communicate to me that there are more serious reasons behind it.

The way I'd say it in real life to proactively minimize misreading from the other side would be: "Could we go to Subway instead? At work today, the customer wanted to go for a burger for lunch, so I already had one and don't feel like having another.".

I find that what NVC identified as the four steps gets more and more important the closer you are to someone, and the more emotional the topic is. Clearly separating facts from emotions and not saying someone caused your feelings are wonderful de-escalating tools.


This doesn't happen to me in the real world, this is how it goes with my wife:

> "Hey, mind if we do to Subway instead?" > "Okay" > a night of arguing > "I didnt even want to go to Subway, I wanted to go where we were going"




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