OK, not _supposed_, but it is a common practice, going back to traditional taxi services where you'd call a number and order a taxi to an address where you are. They'd ask you for your name which they'd also tell the driver they send you. On arrival, the driver would then ask the name when you're entering the car.
It's useful for busier locations, where more people would call for a taxi at the same time.
It's useful for busier locations, where more people would call for a taxi at the same time.