Seems like there should be laws about being able to make them come pick shit up too.
Like, a simple magic phrase that makes it clear you don't want the thing they (perhaps accidentally) dumped on you and that they should come remove it, something like "I don't want it, come take it back."
Although it's funny how my perspective on this has changed over time:
Once, I would just be delighted that I could get a company to accept a return and not eat my money for their fuck-up.
Now I take that for granted, and I demand that they come take care of the logistics of removing it from my home as well, because I have 0% intention of paying for your shipping fuck-up with my time. If you expect me to go stand on line at the UPS store to return an item I shouldn't be dealing with, I should be able to send you an invoice for my hourly rate.
Amazon is normally happy to do this for a return -- they'll send UPS to pick it up. But in this case, since she didn't order it, it was hard to get a correct shipping label. (which normally probably wouldn't matter -- if UPS has a shipping later for a 1 pound package of coffee and you hand them a box of shoes, the UPS driver isn't likely to know or care.
But for something as large as a balance beam it's more of a problem.
My point is essentially that it should never be a problem for the accidental recipient and that we should judge them harshly for the cases where it is.
(I don't mean they should never make a mistake, I mean they should have a robust process for dealing with the mistakes)
Like, a simple magic phrase that makes it clear you don't want the thing they (perhaps accidentally) dumped on you and that they should come remove it, something like "I don't want it, come take it back."