This guy should be banned from the Market simply so Google doesn't have to waste oxygen looking at his support requests.
Anyone who takes the time to put together a list of hard-hitting business requests like 'algorithmic transparency' is going to ever, ever, ever have a hit consumer application. The linked list isn't about making more money, it's about ideological purity.
This is not exactly new behavior for them; it's just a new platform. Gmail and Apps users have dealt with this for years.
Customer service and support continues to be the single biggest thing that Google gets wrong. And I say this as an unabashed Google fanboy in most other respects, at least compared to my immediate colleagues.
Anyone who takes the time to put together a list of hard-hitting business requests like 'algorithmic transparency' is going to ever, ever, ever have a hit consumer application. The linked list isn't about making more money, it's about ideological purity.