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I am a customer of a SaaS product that use AWS, and I never accept "AWS was down" and should the vendor use that I start looking for new vendors


haha good luck with that, the vast vast majority of saas products are not multicloud, and nor should they be (cost / benefit tradeoff)


they should be multi-regional. If they are only in US-EAST and US-EAST is down well yes I blame them for that.

show me a time where all of AWS was down in every region all at the same time




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