I have an easy time believing the process is complicated and probably very out of date and cumbersome, but I have a hard time believing the guy in this video about it being so impossible. The proof being that there's thousands of operating small businesses in NYC.
Louis seems to be caught up in the middle of an intersection of some COVID related issues and his own mistake for several years.
It will also get resolved and/or not matter (in that once things return a bit to normal any accrued fines/fees will be forgiven). But in the meanwhile it provides Louis, whose YT channel no longer resembles the educational/right to repair focused channel it used to be, but rather dependent on views from whining about different stuff, more fodder for views.