Did you watch their tea review videos? OMG my 8 yr old could articulate a better description - like watching dumb and dumber.
Maybe this was a case of professional jealousy.
See what I mean here... http://healthyprofessionals.teatra.de/2011/07/26/the-tea-sho...
Wow, I really assumed you were exagerating but you were actually pretty accurate, they clearly know absolutely nothing about tea, or how to even have a semi-interesting conversation.
He seems unable to maintain eye contact with the camera and his gaze darts around. She seems agitated and keeps desperately staring at him.
I don't encourage anyone here to watch and increase their ad impressions. But in summary, they don't look like people you would ever want to spend time with voluntarily.