Yes, but if independent shops can either do this for $5k or do it with a faster/easier diagnosis for $5.1k, that’s not a bad situation for either the shop or the car owner. It doesn’t sound terribly far off from the indie-vs-dealer choices I make as an ICE auto owner.
Sure but the quote was hand picked by parent, the core of the article and the meat of the (cost) complaint is not the toolbox access but the part replacement.
Ah. I didn’t get the impression from the article that $5k was unreasonable, other than that the price should come down as technical mastery spreads to more independent shops.