Healthcare IT is all garbage. It’s as if the people who invested in the space specifically did not want any of the inefficiencies to go away.

The inefficiencies are where all the money is made. After all, patients don’t pay and they certainly don’t pay for results.

Patients may pay for insurance, and buy the right to not worry. Insurance delivers peace of mind by with appointments, papers, and pills. Look at all the bureaucracy and money, it must be fancy and effective. In the course of producing these papers are human doctors, nurses, coders, etc. They sometimes feel a sense of human decency and help people pro bono.

> Merge Healthcare was the most miserable work experience I have ever had.

Was it the orange ties?

Ha, in a way.

Because they were indicative of Ferro’s “leadership”: flashy branding gimmicks, with nothing to back them up.

Like when he bought an orange Tesla roadster to bring to trade shows. He’d just pop an orange car in the middle of the booth. What’s that got to do with health care? I dunno.

(And this was all a while ago, but this job just always stuck in my craw, because it made “Silicon Valley” feel like an understated documentary and not a parody.)