This is timely... I just started building out an internal "chatops" solution that leans heavily on OnCall. Looks like I may be able to set that aside.
If this is implemented as cleanly as OnCall, I have high hopes. It isn't without bugs, but it's already miles ahead of solutions like Pager Duty (in my opinion).
Please reach out to me, it would be awesome to learn your experience of using our API and make sure we're aware of all bugs you noticed (and fixing them!), matvey.kukuy @grafana.com
Yeah, there are definitely already products in this space, but we're already invested in Grafana, so it makes sense to lean in that direction, even if it meant a little custom work on our end (though it looks like that may not be necessary now)
If this is implemented as cleanly as OnCall, I have high hopes. It isn't without bugs, but it's already miles ahead of solutions like Pager Duty (in my opinion).