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My wife wanted to close her US bank account:

Customer: I don't live in the US anymore, how can I close my bank account?

1 week later...

Bank: Sorry for the delay, we were unable to answer your question in time but assume that you have found the answer already and closed the ticket.

Customer: Repeats the question.

Bank: To close an account you need to come in person to one of our branches that are only in a few states in the USA.

She still has the back account.



I closed my bank account by being abroad for many years and not updating my KYC info when they asked for it




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