This'll be a good story to tell at the bar once all the money comes back. I'm still baffled by how someone thought "let's see what happens if I send $20k here when the system says it shouldn't be possible".
Strip a few zeroes from there and I guess it's worth the funny anecdote, but these are serious amounts of money that the author just sent into the black hole of bureaucracy for shits and giggles.
It’s funny that I think lots of finance assumes that people with large sums of money will do lots of due diligence. So typically people with $20k sitting in their boring old checking don’t make such stupid mistakes. And the mistakes are pretty easy given the pretty anti-UX that banking tends to use.
I think if regular people used these transactions more we’d have more errors. But then I suppose the UX would get improved because we’d have millions of transactions instead of thousands.
As it is now people spend a lot of time and so bad UX can still be successful. I probably spent 20 minutes on the treasurydirect site and their purchase/transfer page as opposed to seconds on my consumer-designed bank page.
Strip a few zeroes from there and I guess it's worth the funny anecdote, but these are serious amounts of money that the author just sent into the black hole of bureaucracy for shits and giggles.