It’s also because a good chunk of people also lie to get something fixed under warranty. Didn’t the other weak the article that rose to the front page talk in detail about the various frauds?
I wish Apple wasn’t like this and spent time investigating each defect accurately to identify and issue “recalls”. They sure have the money to do it. But like every other capitalistic company - including the ones that put a 1 ton missile on the road - they fix something when they have a financial incentive to do it. Class action lawsuits are a good incentive. Loss of goodwill is a hard to quantify but important one as well. And I’m sure there’s a suit somewhere in Apple spaceship doing these calculations.
I wish Apple wasn’t like this and spent time investigating each defect accurately to identify and issue “recalls”. They sure have the money to do it. But like every other capitalistic company - including the ones that put a 1 ton missile on the road - they fix something when they have a financial incentive to do it. Class action lawsuits are a good incentive. Loss of goodwill is a hard to quantify but important one as well. And I’m sure there’s a suit somewhere in Apple spaceship doing these calculations.