You are still free to sue them if it is actually a faulty product. But maybe you want to get a quick repair done in the mean time without shelling out $800?
Waiting for Apple to admit wrongdoing is like trying to get blood from a stone. Remember the Nvidia chip failures that Apple caused by using cheap solder on their Logic Boards? They never fully owned-up to that one, despite being 100% culpable. We eventually got admissions of guilt for things like Lightning ports and Butterfly keyboards, but that doesn't fix the thousands of devices that are now using ass-backwards technology that can only be replaced once broken.
The other comment is entirely right. The fact that Apple can sell a first-party service entirely dedicated to replacing broken iDevices is evidence enough that it's a racket.
I rarely had a problem with an iDevice. Once my MacBook Pro 17 inch broke down after 4 years or more, it was out of warranty and out of Apple Care, and they replaced the whole motherboard for free anyway. My mother is using it to this day.
Doesn't feel like a racket to me. Rather, if you buy an expensive device, and you cannot easily afford a replacement if it breaks, get an insurance. That's Apple Care (plus). It is an easy enough to understand concept.
I think it's closer to Ford being both your manufacturer, insurer, and sole authority on vehicle repair. This is something our nation already faced, and rectified with legislation.
What exactly is your point? What legislation are you referring to? What exactly is Apple doing wrong here? Not paying off some Smurf who dropped his MacBook one time too often?
Like Ford, Apple wants to be free to innovate. If you don't like the quality of their products, don't buy them. There are plenty of other great choices out there. Oops, maybe not so much for the M1 MacBook Air.
> If you don't like the quality of their products, don't buy them.
"If you don't like the country you live in, just move!"
Seems pretty asinine now that the shoe is on the other foot. Here's the problem: I bought the iPhone X. I have the Macbook Pro. None of them do anything for me. Sometimes I boot up the Macbook to test a Darwin build once in a blue moon, but MacOS isn't even on my radar of daily-driver OSes right now. The BSD compatibility layer is festering, and Apple's refusal to implement modern APIs like Vulkan is childish. MacOS has been heading downhill for the better half of a decade, and Linux support on M1 is barely existent.
So, I think I'm perfectly contented to call Apple out for poor innovation. I paid their price-of-admission, now I get to leave a bad review. If you don't like the content of my feedback, don't take it personally. There are plenty of other great comments out there. Oops, maybe not so much from the technocrat-apologist crowd on Hacker News.
> "If you don't like the country you live in, just move!"
Done that.
> Apple's refusal to implement modern APIs like Vulkan is childish
No, it makes perfect sense. Metal is a nice, compact, and easy API. This is one of the reasons that allowed them to get out the M1 in the first place, because they could reuse all the work on Metal for iOS. Why would they try to accommodate the shit show that is Vulkan? And why would they try to appease people who really want Linux, not macOS?
Personally though, I am turning away from Apple when it comes to programming. It is just becoming too insular. It is great if you want to only reach people in Apple land, the tools (like Swift and Metal) are pretty nice. But in the end, web tools are also very nice these days, and your reach is just so much bigger. It is great to see your software running on a £150 Chromebook!
