We use Stripe Billing and it's gone very well overall, but the biggest miss for us is that Stripe conflates "contract term" with "billing frequency." We sign up customers for annual contracts but bill them monthly, but Stripe Billing only understands the "bill monthly" part of that.
Are there any plans for first-class contract term support coming?
Yes, this is definitely a use case we've been working on. If you'd be willing to email me any more details about how you need things to work at [email protected] I'll make sure the feedback makes it to the people working on it.
Shameless plug, but at www.salesbricks.com we separate out billing schedule and contract terms. We also handle complex deal structures, upgrades and renewals!
If you rent a home, you pay monthly despite the contact lasting a year or longer. If are employed you probably get paid monthly, even with a fixed contract duration of 6 months or a year.
Auto-renewing yearly contracts, on the other hand, are definitely a dark pattern. Luckily many places are outlawing it, so as an alternative a 12-month contract will often automatically convert to a monthly one at the end.
Are there any plans for first-class contract term support coming?