I desperately want to know what exactly is the difference between the $60 per month for retail customers, $500 per month "Premium" (that Ukraine apparently requested) for businesses, the $4,500 Starlink is giving them, and the $5,000 maritime version.
SLA? My understanding is that this is typical for connectivity options. Whether you're on a 1:50 aggregation or 1:10 aggregation or 1:1 aggregation may massively affect costs of an X Mb/s connection for any offered value of X.
This gets especially important considering that businesses, militaries, and ships will already aggregate many users on a single link which means that with the aggregate traffic they'll already be using a higher proportion of the nominal bandwidth on average -- AND require higher guarantees for the service on top of it.