We wouldn't provide that kind of support, nor would be it be expected, for a fre... | Hacker News

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spolsky on Jan 7, 2012 | parent | context | favorite | on: How Trello is different

We wouldn't provide that kind of support, nor would be it be expected, for a free and easy-to-use product.

blake8086 on Jan 7, 2012 [–]

I think you deeply underestimate the sense of entitlement people get about products they enter lots of text into.

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