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"I've loved Google in the past precisely because they weren't Apple and they weren't Facebook."

I absolutely do not understand this frame of mind. Why not just like a company for its products, rather than liking them because they're "not" some other company?

Life is too short to get caught up in the identity politics of corporations. Google is a business, not your buddy.



Trust.

If you invest time/money in something, you want to have a good feeling about it. I want to know I'm not going to get screwed down the road.

I think of if like a relationship with person. Do you want to be friends/lovers with a thief/liar/cheater?

Reputation matters.


"I think of if like a relationship with person. Do you want to be friends/lovers with a thief/liar/cheater? Reputation matters."

It's entirely possible to have good feelings about products, value the reputations of brands, and trust companies (or not) without getting caught up in politics. I like Whole Foods because they have really good produce, not because they're "not Safeway".

You don't have to choose sides in a religious war to make product judgments.


It's not necessarily always about 'choosing sides'. We are at the point where buying a product from one of these large companies no longer simply means "buying a product" (like you would produce at a Whole Foods). Popular tech products are so intertwined with their parent companies, that it basically implies more of a wager. As a user, when you make a purchase, you place a bet that in your commitment to use this product, the company behind it won't do something that will decrease the enjoyment/utility you get out of the product during its lifecycle. Now this doesn't have to be some new policy/action that literally occurred after your purchase, but rather something that was not obvious upon purchase, and might not even have to do directly with the product itself. Either way, this type of assessment still fits into what you're saying about evaluating a product on it's own merits, but at a certain point, the politics behind a product actually DO affect the product's merit, because they are so intertwined.

In my case for example, I just recently got bit by the fact that iPads are restricted to syncing with only one computer while I was developing an app for it. The iPad on its own is a fine piece of hardware, and is a generally nice product, but this one detail devalued it for me significantly. Can you honestly say this detail is completely detached from the fact that it is an apple product? I wouldn't think so, that move is completely expected from apple; it's part of the locked-down ecosystem you buy into with apple products. I actually like apple's products 'on their own', because they are well made and have attention to detail; however, I will [most likely] never again buy one due to apple's aforementioned politics, which directly affect my experience with their products as a user. Similar thing happened with Samsung/T-mobile and my Vibrant which they never even updated Gingerbread; awesome product on its own, but the service I got with it (part of my 'experience') was poor, and totally determined by the politics behind it.

So while it might be easy to detangle product from company for something as simple as produce, it gets a bit trickier when looking to purchase a longer-term tech product. If you're ok with lock-down, and/or lack of updates, that's great, Apple and Samsung products are totally awesome, they're just not for me.


For me it's nice that one company doesn't know/own everything about me. When you put all your eggs in one basket and then the company turns, getting out can suck. And sometimes I route for the other guy to prevent a total monopoly or to spur innovation.


Because the side effects of my decisions matter? If the 'identity' of a company is providing good products and doing something negative, then by buying their products I'm helping them do the negative thing.

By buying Apple products I'm, for example, supporting needless patent aggression. I may still choose to buy from them anyway because I find their products so good it's worth the hit, but I don't see any sense in ignoring a company's wider effect upon society - by doing so you're removing any incentive for them to behave positively.




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