In sec. 10.4, Zoom says "Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent."
Customer Content is defined in 10.1 broadly. But sec. 10.2 clearly states that "Customer Content" does NOT include "Service Generated Data."
Service Generated Data = "any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services ...." (sec. 10.2).
Zoom is allowed to use Service Generated Data for any purpose (sec. 10.2).
This "clarification" does nothing meaningful to assuage the serious data privacy concerns posed by Zoom's use of captured user video content.
Customer Content is defined in 10.1 broadly. But sec. 10.2 clearly states that "Customer Content" does NOT include "Service Generated Data."
Service Generated Data = "any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services ...." (sec. 10.2).
Zoom is allowed to use Service Generated Data for any purpose (sec. 10.2).
This "clarification" does nothing meaningful to assuage the serious data privacy concerns posed by Zoom's use of captured user video content.