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You should at least know there is an outage to have something to tell your downstream customers. It is really embarrassing to have a customer (or your boss) call to report an outage you don't yet know about, even if there is fuck all you can do to resolve it. Basic principle of ops.


I wasn't being entirely serious. :-)


> Basic principle of ops

For my benefit, what are some others?


This would actually be an interesting blog post.




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