> And this sort of thing is precisely why I chose to go with an established automaker with a strong reputation for reliability and serviceability. This has become so much more important to me than almost any other feature in a motor vehicle.
Jaguars are not known for reliability. Indeed, I got rid of my 2012 XJ L after its coolant system failed catastrophically one too many times (which was "two times" - first one, okay, so be it, happens again, no thank you).
However, at some point the dealer bricked the entertainment console (of course tied into everything else), and it was an all in one unit that they had to replace...
I am near Seattle. "Well crap, how long is that going to take?" (thinking the car is several years old at this point, and not a high volume of sales). "Oh, we should be able to have a new unit installed by the end of tomorrow, unless we have to get it sent from England, in which case, end of day after tomorrow".
One of my other cars is a 2019 Jaguar I-PACE. It's generally been rather reliable over the past 5 years. The main problems have been how it tends to like to brick itself when something electronically doesn't go quite right.
For example when I had it turned on and running the A/C on the Edmonds-Kingston ferry it decided that the suspension was borked and refused to release the emergency brake once the ferry arrived at dock. You know what happens when you can't push your bricked car off the ferry? They put cones around your car and load everyone else on the ferry around you while you try to explain to the tow company on the phone how you have a luxury AWD EV bouncing back and forth across the Puget Sound that needs to be winched onto a flatbed.
Then when the auxiliary battery died it decided to roll into the middle of a parking lot and gradually glitch out and clamp down on the emergency brakes again as the main 12v battery then died, and you get to have it winched onto another flatbed as it's also impossible to release the emergency brakes once the 12v batteries have given up the ghost.
Hence why my most recent vehicle has a clutch pedal, a stick attached to a gearbox, and an emergency brake attached to a lever via a cable.
Jaguars are not known for reliability. Indeed, I got rid of my 2012 XJ L after its coolant system failed catastrophically one too many times (which was "two times" - first one, okay, so be it, happens again, no thank you).
However, at some point the dealer bricked the entertainment console (of course tied into everything else), and it was an all in one unit that they had to replace...
I am near Seattle. "Well crap, how long is that going to take?" (thinking the car is several years old at this point, and not a high volume of sales). "Oh, we should be able to have a new unit installed by the end of tomorrow, unless we have to get it sent from England, in which case, end of day after tomorrow".