You realize that all of these things weren't always the case, and (as usual) Tesla had to be dragged to the table.
Massachussetts lead that charge. Until their AG got involved, the EPC website existed, but NOTHING was purchasable from the site. Literally every item said "Unavailable" or "Call Tesla", even things as simple as a 1/4 inch bolt.
Service manuals free of charge? No, Tesla had one location in MA where you could go to look at the service manual. And you had to pay a fee ($100, IIRC). And you had to make an appointment. And you got an hour. And you could take no electronic devices, just a pencil and legal pad.
> Question 1, as the measure was called on the ballot, will force car manufacturers to ensure independent repair stores have access to the same diagnostic tools as manufacturer run repair stores. That will change the automobile repair landscape in Massachusetts, especially for Tesla, a notoriously secretive company that has made it hard and expensive to service its electric vehicles.
> Tesla has pushed back against these kinds of laws before. A similar law passed in 2012, one that said dealerships had to make service manuals and diagnostic information available to repair stores. Notably, Tesla also wasn't part of a memorandum of understanding signed by car manufacturers nationwide that effectively made the Massachusetts legislation a national law.
> But Tesla did make some information available. “Out of the kindness of their heart, they made a portal so that you could log in and access their diagnostics,” Benoit said. “It’s available, but it’s only available to Tesla certified shops.”
Service manuals free of charge. I was wrong, though, 24 hours, not one:
> The Tesla Service and Repair Information Portal allows body shops to sign up and get certified for “complimentary account access.” Anyone else looking to get repair and diagnostic information out of Tesla has to pay for a subscription. $100 buys you 24 hours of access. An annual subscription costs $3,000.
> Tesla has also repeatedly, for example, used software to lock consumers out of certain aspects of their cars. Tesla has also fought against independent repair companies, and has at times refused to certify them.
So while things may be better now (great!), it's revisionist to think they've always been that way.
> Tesla was outspoken in opposing Massachusetts’ auto right to repair law last November. The story this week of Tesla’s $16,000 quote for a repair that an independent garage did for $700 suggests why.
> The company sent a letter to its Massachusetts customers urging them to vote against Question 1, arguing - without evidence - that the measure would open vehicles to cyber attacks.
I think you went off-topic pretty far. Focusing on Massachusetts for a CA class action seems strange and flawed.
Additionally, everything I've mentioned was in place before this suit. So, the suit pretending these things do not exist is disingenuous.
You also don't fully understand what you are quoting. 24-hour has nothing to do with service manuals; it has to do with the "enterprise" service software.
Massachussetts lead that charge. Until their AG got involved, the EPC website existed, but NOTHING was purchasable from the site. Literally every item said "Unavailable" or "Call Tesla", even things as simple as a 1/4 inch bolt.
Service manuals free of charge? No, Tesla had one location in MA where you could go to look at the service manual. And you had to pay a fee ($100, IIRC). And you had to make an appointment. And you got an hour. And you could take no electronic devices, just a pencil and legal pad.