When I evaluated squarespace for a couple nonprofits I work with, they lost out to Wix because squarespace lacked a backup solution. I was stunned by that, but certainly not that such a cluefree team would cut security corners.
How is it possible that this team blew off backup functionality for a product that is targeted at low skill end users? Maybe they ran out of money paying designers for yet another template that utilizes a full screen image on the landing page?
Squarespace is targeted at technically illiterate small organizations. They make their workflows as simple as possible for that user base. I helped a local small nonprofit with their Squarespace site around 10 years ago, I know that's been long enough that it might not represent how things are today, but doing anything that wasn't implemented by their site builder tool was basically impossible.
> How is it possible that this team blew off backup functionality for a product that is targeted at low skill end users?
That sounds to me like the perfect target market for blowing off backup functionality. That market doesn't demand that functionality. Backups are something that a more technically-literate purchaser might demand.
How is it possible that this team blew off backup functionality for a product that is targeted at low skill end users? Maybe they ran out of money paying designers for yet another template that utilizes a full screen image on the landing page?