I started in basic IT, worked into SRE, and once I had established an understanding of it, immediately did whatever I could to transition into full time SWE. I went in hoping it would be cool coding to automate infrastructure, but it felt mostly like being tier 4 support.

I miss working in software that also utilizes my skills in infrastructure, but I do not miss the constant escalations, terrible on-call schedules, and only about 20% of my time being spent on the rewarding parts of the job.