Hey everyone: can we hold on for just one minute before forming an Internet Lynch Mob and maybe try to get the other side's perspective? Because we only have one side of the story right now. How do you know the OP isn't lying? Or that OP isn't a competitor trying to destroy this company's credibility? Or, maybe this was just a simple misunderstanding/miscommunication? I'm not accusing the OP of lying, but there's zero evidence here right now. Think rationally and consider every possibility.

I don't know the founders and I have no connection to the company in question (other than participating in a previous YC batch).